Manager, HR Technology, Analytics and Shared Services
Manager, HR Technology, Analytics and Shared Services
Posted on :
07-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description
ABOUT US
Almost 1.2 million residents call York Region home making it one of the largest regions in Canada and the fastest growing with a population thats expected to grow to more than 2 million by 2041. Our geography which is comprised of about 1800 square kilometers over nine different municipalities is as beautiful interesting and diverse as our government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.
WHAT WE OFFER
Consistently named one of Canadas Best Employers by Forbes we offer a collaborative progressive workplace that takes pride in our organizational culture and is committed to living The 13 Factors of Psychological Health and Safety in the Workplace aligned with our vision to create strong caring and safe communities both within and outside our walls.
- Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
- Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
- Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account access to a 24/7 Employee and Family Assistance Programand corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
- Inclusive and Diverse Workforce - Were committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential participate freely in society and live with respect dignity and freedom from discrimination. Our robust Inclusion Diversity Equity and Accessibility program continues to grow and has been recognized by the United Nations and many other organizations for our leadership.
ABOUT THE ROLE
Reporting to the Director Employee Experience Technology and Shared Services this position ensures People Equity and Culture (PEC) alignment with business digital transformation objectives promotes operational excellence oversees service quality drives process improvements and enhances the employee and manager experience. This position is pivotal in translating data into business insights and ensuring the seamless integration of technology initiatives with corporate digital direction. Once onboarded this position will transition to the newly established ERP PMO as the functional PEC Lead.
WHAT YOULL BE DOING
- Provides oversight and subject matter expertise for PEC technology and workforce analytics programs and initiatives including roadmap development business case development measurement of results and interpretation of related research and trends.
- Acts as the PEC functional Lead in the ERP PMO. Will manage subject matter experts assigned to the project.
- Monitors and evaluates issues and trends offering solutions and advice to support business objectives and informed decision-making.
- Leads influences and provides governance on PEC Technology initiatives ensuring software decisions align with corporate direction and integrate with existing systems and functional best practices.
- Accountable for managing the PEC Shared Services Center including the establishment of the PEC service catalogue service quality measures and service level agreements (SLAs) to ensure a positive employee and manager experience.
- Manage and provide oversight for the PEC Shared Services team including operational teams reception candidate testing and filing.
- Champions PEC process redesign/re-engineering to increase use of technology data integrity and security improve the customer experience simplify existing processes reduce hand-offs and improve consistency.
- Provides leadership in the design development implementation and delivery of a standardized framework for workforce analytics and reporting and implements tools and strategies to translate raw data into valuable business insights.
- Identify opportunities for structure resourcing process and procedure improvements and implement changes to enhance service delivery in collaboration with PEC and/or Centers of Expertise (COEs).
- Accountable for all aspects of the Divisions budget development procedures establishes performance measures and analyzes and reports on the programs results and trends.
- Provides input in development of business/work plans staffing proposals etc. as required.
- Researches prepares and presents reports for the Senior Management and for Council and committees as required.
WHAT WERE LOOKING FOR
- Successful completion of a University Degree in a related field or approved equivalent combination of education and experience.
- Minimum five (5) years of progressive experience in a technology solutions senior professional or program leadership role with proven contributions to large-scale software implementations and business process improvements in a complex matrixed organization including a minimum of two (2) years of direct supervisory experience.
- Lean Six Sigma Project Management Professional (PMP) or related certification.
- Well-developed understanding of cloud-based HRMS software including knowledge of relational databases and table structures and knowledge of other current technology offerings in the HR field.
- Comprehensive knowledge of the relevant legislation and regulations with the ability to communicate the legislative significance and relevance to the work practices.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
