Regional Technical Services Representative (Remote FL and Caribbean)
Regional Technical Services Representative (Remote FL and Caribbean)
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Salary Not Disclosed
1 Vacancy
Job Description
Join MAPEI Corporation a global leader in the manufacturing of construction chemicals and building materials including adhesives sealants and specialty products used in flooring tile and concrete restoration. We are seeking a Regional Technical Services Representative in this role you will provide technical assistance training product claim investigations and sales support within an assigned sales region (FL and Caribbean). This is a hands-on role requiring direct engagement with customers in varied technical and professional environments.
- Visit large job-sites for the purpose of trouble shooting recommendations or training.
- Analyze and process product claims. Submit job-site reports pictures and videos to include the topics discussed recommendations and follow-up needed.
- Assist the Technical Services Department/R&D with field trials; perform competitive analysis and special projects.
- Create/conduct training sessions; assist in specific product training on jobsites; create and conduct training seminars of product education to promote sales
- Conduct architectural presentations; write technical correspondence / specifications and field technical inquires by phone.
- Make technical recommendations and/or assist/write proprietary specifications.
- Read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations to maintain a current understanding of the industry and assess how MAPEI can stay ahead in the industry.
- Conform with and abide by all regulations policies work procedures safety rules and instructions.
- Other duties as assigned.
Benefits Details
- Highly Competitive Pay
- Monthly auto allowance and fuel card
- FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles
- 17 Days of paid sick and vacation time annually (days are prorated in year one).
- 401K retirement with up to 6% matching program.
- Excellent dental vision programs flex spending accounts employer paid life insurance and free tele-med physician services.
- Various other company employee-centric perks initiatives; tuition reimbursement programs discounted home/auto insurance programs supplemental life insurance and more.
Qualifications
- 2 years of experience in a related technical field or equivalent training.
- High school diploma required; Bachelors degree preferred.
- Familiarity with MAPEI products is a plus.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office (Word Excel PowerPoint Outlook).
- Ability to stand for extended periods lift up to 50 lbs. and perform light construction tasks.
- Valid drivers license insurance and a good driving record required.
- Ability to travel extensively within the assigned region.
Equal Opportunity Employer Minority/Female/Disability/Veteran (M/F/D/V)
MAPEIN
Required Experience:
Unclear Seniority
Employment Type
Full-Time
