Membership Sales Associate - $22/hr plus commission (Dog Grooming)
Membership Sales Associate - $22/hr plus commission (Dog Grooming)
Posted on :
07-06-2025
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1 Vacancy
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Job Description
Total Average Compensation: $20$22/hour (Plus Additional Sales Bonus Opportunities)
Schedule: 3540 hours/week Closed Sundays
Location: Lake Zurich & Buffalo Grove Illinois
Who We Are
Scenthound isnt your typical dog grooming shopwere transforming the grooming industry with a focus on total dog wellness not just haircuts. Our innovative membership-based model ensures dogs receive consistent routine care to stay clean and healthy.
At Scenthound were more than just dog loverswere a mission-driven team committed to removing barriers so people can connect more deeply with their dogs. We prioritize a collaborative culture built around safety growth and heart.
Our North Star
We remove barriers so people can love and connect with their dogs every day.
Our Core Values
- Dog First We speak dog.
- One Pack We support each other.
- Bring Love We love what we do.
- Seek Growth We invest in ourselves and each other.
- Make a Difference We are the change.
About the Role
As a Front Desk Sales Associate you are the first impression of Scenthound. This role is a blend of sales customer service and operational excellence. Youll build relationships with dog parents educate them on our wellness-focused services and drive growth through memberships product add-ons and appointment rebooking.
This is a great role for someone who is hands-on tech-savvy and ready to make an impact through measurable results.
What Youll Do
Manage inbound leads through our CRM schedule appointments
Educate customers about our services to drive membership and product sales
Meet or exceed sales KPIs: Membership Sales Trial Conversion Average Ticket Size Rebooking Ratio Product Sales
Recommend add-on services based on dog needs
Deliver an exceptional informative customer experienceevery time
Collaborate with grooming and management teams for optimal scheduling and service delivery
Troubleshoot customer concerns and ensure satisfaction
Help maintain a safe clean and welcoming front-of-house environment
What Were Looking For
Sales Experience: Background in retail hospitality or membership-based sales is preferred
Customer Service: Experience providing high-quality solutions-based service
Dog Lover: Passion for pet health and wellness is a plus
Strong Communicator: Comfortable speaking with customers and teammates in a professional approachable way
Tech-Savvy: Familiar with CRM POS and scheduling systems
Analytical: Ability to read and act on performance data
Leadership Potential: Motivated to take initiative and support team success
Benefits & Perks
- Clear career path: Advancement to Groomer Assistant Manager or Scenter Manager
- Health benefits: Medical dental and vision (for full-time employees)
- Paid Holidays: 4 in a Year
- Time off: Paid time off (PTO) for both full- and part-time team members
- Work-life balance: No late evenings and closed on Sundays
- Unlimited: Snacks and Drinks on the house
- Free Grooming: Bring in your pet for free grooming once a month
- Financial perks: Participation in tip pool merit-based raises
- Bonus opportunities up to $500/month based on results
- Be part of something bigger: Opportunity to grow with a woman-owned small business making a difference in the community
Ready to Join the Pack
If youre a people-person a self-starter and a dog lover who thrives in a results-driven role we want to meet you! Apply now and help redefine the dog grooming experience.
Contact Valerie Converse at to apply or for more information.
Compensation: $20.00 - $22.00 per hour
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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