(Part Time) Family Advisor
(Part Time) Family Advisor
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Job Description
Department Information
This position is open to current Colorado residents only.
Please note: This recruitment may be used to fill multiple vacancies.
About the Unit:The Family and Community Engagement (FACE) unit provides support and leadership regarding lived experience expertise and best practices in community engagement for the Colorado Department of Human Services (CDHS) related to all Department and state-agency level community activities initiatives and efforts. This work unit reports to the Chief Access Officer. The scope of responsibilities for this work unit includes partnership and collaboration with facilities across the CDHS offices divisions facilities across the state other state agencies counties community organizations clients/patients families and other partners.
Description of Job
- This position is hybrid with at least one (1) day required and as determined by business need at the office.
The role may involve travel within the state for meetings and community engagement activities.
Summary of the position:This position is an individual contributor and supports the departments efforts to engage families and communities across Colorado ensuring access to human services and meaningful involvement in shaping programs and policies. Working independently with guidance from the Family and Community Engagement Manager the Family Advisor provides expertise advising and training on family and community engagement strategies and best practices to improve communications programs and services for children youth clients patients grantees and families. This position operates independently in performing a full range of tasks. The work of this position requires the use of discretion and creativity within the limits of theory and principles of community engagement and lived experience expertise; program objectives; law and regulations; and general Department systems and guidelines. Judgment is used in the adaptation and skilled application of guidelines to solve problems related to advancing lived experience expertise and meaningful community engagement. This position must anticipate and analyze the impact and consequences of decisions made. This position serves as a resource to others. This position must use appropriate judgment and creativity to ensure that individuals and communities most affected can participate and influence decision-making. The role involves coordinating and enhancing the CDHS Family Voice Council (FVC) for current and alumni members including coaching FVC presenters to ensure productive discussions and actionable feedback. As a resource with lived experience the Family Advisor recommends plain and accessible language for all client- and family-facing communications. They provide training consultation and coaching to state local regional and national partners on effective community engagement strategies and collaborate with internal and external partners to promote best practices in meaningful and effective health and human services and programming. A foundational understanding of human services and lived experience is essential. This position requires creating and maintaining accessible materials and prioritizing access in all decision-making to support staff and communities statewide. Noting new
processes or objectives will require approval of unit management and/or appointing authority and/ or the agency within programs and/or the state health and human services system.
Primary Job Duties:- Family Voice Council - Operate and Build Capacity for Growth
- Communication Support Outreach and Development
- Contribute and leverage lived experience expertise
- Other duties as assigned
Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Important Note:Please review your application to ensure completion. For the most equitable applicant experience CDHS hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process.Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications experience work products and accomplishments as they relate to the position and minimum requirements.. Volunteer work or a related type of experience may be used to meet the qualifications but it must be clearly documented. It is paramount that in the experience portion of the application the applicant describes the extent to which they possess the education experience competencies and background as they relate to the duties outlined in the job announcement.This experience must be clearly documented on your application and the supplemental questions must be answered. Answers such as N/A In Cover Letter or See Resume will not be accepted.
Minimum Qualification Screening Process:A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. Cover letters and resumes WILL NOT be accepted or reviewed in lieu of the official State of Colorado online application.Part-time work experience will be prorated.
Applicants must meet the minimum qualifications to continue in the selection process. You must specifically document your work experience and qualifications. Do not use see resume or see attached.
Comparative Analysis Process Structured Application Review:
After minimum qualification screening which could include a skills test the comparative analysis process will involve a review and rating of all the information you submit.
Document your work experience/job duties to the extent to which you possess the skills education experience minimum qualifications and preferred qualifications:
Answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each response to supplemental questions.
Supplemental Questions:
Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on the content of your response and your writing skills (spelling grammar and clarity of your writing).
Minimum Qualifications:
Experience Only:
Six (6) years of relevant experienceworking directly with community members and/or human services partner experience with/being a recipient of Human Services-related benefits
OR
Education and Experience:
A combination of related education and/or relevant experienceworking directly with community members and/or human services partner experience with/being a recipient of Human Services-related benefits equal to six (6) years.
Substitutions:
Bachelors degree from an accredited institution in a field of study related to the work assignment and three (3) years of professional experience working directly with community members and/or human services partner organizations.
Lived experience with/being a recipient of Human Services-related benefits.
Preferred Qualifications:Lived experience with/being a recipient of Human Services-related benefits.
Excels at expressive communication in multiple modalities including in writing.
Experience facilitating meetings training and events.
Experience with Google and Microsoft products (Google Drive Sheets Slides Excel Word etc.)
Comfortable with virtual and in-person meetings.
Building Relationships with various stakeholders.
Familiarity with working with and analyzing data. (qualitative and quantitative)
Tracking changes based on family/community input.
Focus on improving family engagement efforts.
Customer Service.
Adaptability.
Decision-making and the ability to act autonomously.
Strategic planning and organizing.
- Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.)
Conditions of Employment
- Standard Background Check and reference checks.
- Travel- Attend community engagement events/activities community meetings and conferences in-person per business needs and to positively represent the Department / Family and Community Engagement (FACE) unit and efforts.
- Special Qualifications - Must have lived experience with human services/programs to qualify. Flexibility to be on call or adjust work schedules for business needs. Ability to set up break down and actively engage multiple community members during community relations and outreach activities in environments with multiple stimuli and sources of loud noise. Proficiency with software (word processing spreadsheets presentations) meeting platforms and communication tools utilized by state agencies.
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position (3) provide the employee number from the applicants prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
Appeal Rights:
If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atsunder Rules.
Supplemental Information
For additional recruiting questions please contact
About Us:
If your goal is to build a career that makes a difference consider joining the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work we offer:
Strong secure yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans
Employer supplementedHealth Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
Excellent work-life programs such as flexible schedules training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information go to Values:
We believe in a people-first approach:To serve the people of Colorado we develop a culture and work environment that creates an energized inspired and healthy team capable of giving their best to Coloradans.
Balance creates quality of life:We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.
We hold ourselves accountable:We take responsibility through our actions programs and results for the state of health and human services in Colorado.
Transparency matters:We are open and honest with employees our partners the Coloradans we serve and the public.
We are ethical:We abide by what is best for those we serve by doing what is right not what is easy.
Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAA Coordinator Nancy Schmelzer at or call 1-.
THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER
Toll Free Applicant Technical Support
Required Experience:
Unclear Seniority
Employment Type
Part-Time
