Onboard Systems Service Technician (Networks)
Onboard Systems Service Technician (Networks)
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Job Description
Onboard Systems Service Technician (Leadmind)
SALARY:63529 inclusive of shift allowance
ROLE TYPE:Mobile / Depot-based
LOCATION REQUIREMENTS:Based at a Northern Train Maintenance Office or Depot with travel to UK supplier sites
HOURS:37
SAFETY CRITICAL POST:Yes
Our future is digitaland that includes the way our trains connect to each other to the shore and to our people. At Northern were looking for anOnboard Systems Service Technician (Networks)to ensure that our onboard communications infrastructure runs reliably and securely supporting our customers operations and engineering teams.
If youre an experiencedOT or network technician with an interest in rail engineering and systems performance this is your chance to play a hands-on role in maintaining and improving the digital backbone of our fleet.
What Youll Be Doing
As anOnboard Systems Service Technician (Networks) youll:
- Support maintain and repair onboard and train-to-shore network systemsincluding hardware software and integrated communications components
- Lead the development of specialist knowledge in train communications and onboard system infrastructure
- Operate independently under governance frameworks to ensure continuity resilience and availability of critical systems
- Resolve technical issues quickly and safely to minimise impact on train performance
- Maintain service delivery logs knowledge-sharing documentation and reports in line with Onboard Systems governance
- Deliver system changes in line with Northerns Engineering Change process
- Work cross-functionally with Operations IS Information Security Engineering and suppliers to support projects and performance improvements
- Contribute to the safe efficient and cost-effective operation of Northerns fleet
About You
Tobe successful in this role youll bring:
- 3 years experience supporting systems in a converged Operational Technology (OT) environment
- Strong knowledge of networks databases and diagnostic tools
- A recognised technical qualification (or working towards one) inOT support orOT service delivery
- A methodical approach to problem-solving with excellent attention to detailA track record of managing and resolving system-related issues independentlyExperience working in or alongside the rail industry is highly desirable
- Strong communication skills and the ability to work across teams and with suppliers
Whats in it for you
At Northern we dont just value our peoplewe go the extra mile to support them. Heres a taste of what you can look forward to:
- Free Travel:Unlimited free travel for you your partner and dependants on Northern services. Up to 75% discount on other UK and European rail networks.
- Generous Pension Scheme:We top up your contributions by 1.5 times.
- Enhanced Family Benefits:9 months of full pay for maternity leave and 2 weeks of paternity leave.
- Cycle to Work Scheme:Save up to 42% on a bike and spread the cost.
- Exclusive Discounts:From shopping to wellbeing Northern Perks has you covered.
- Holiday Purchase Scheme:Buy up to 5 extra days of annual leave.
- Employee Assistance Programme:24/7 support for family lifestyle and more.
- Training and Career Development:Tailored training recognised qualifications and clear career pathways.
- Recognition:Celebrate your success with Northern Lights and Northern Sparks awards.
Why Northern
Were more than just a train operator. Were the heartbeat of the Northconnecting communities creating opportunities and driving sustainable growth. With 2500 trains running daily were on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825 the first passenger train set off in the North of England after which rail quickly spread across the globeand this year were celebrating 200 years of the modern railway. As we look back on the historic events that led us here we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.
A Place for Everyone
The best journeys happen when everyone feels welcome on board.
At Northern we dont just move people from A to Bwere building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if thats something you need. Were also a Level 2 Disability Confident employer so if you meet the minimum criteria for the role well always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and medical assessment.
No matter your background experience or whether you call it a bap barm or cob theres a place for you here in the note that Northern reserves the right to close recruitment for this role before the published closing date if high volumes of applications are received.
Please note that Northern reserves the right to close recruitment for this role before the published closing date if high volumes of applications are received.
Required Experience:
IC
Employment Type
Full Time
