Microsoft Dynamics Subject Matter Expert (SME) Developer
Microsoft Dynamics Subject Matter Expert (SME) Developer
Posted on :
07-06-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-06-2025
Job Description
TriTech Enterprise Systems (TriTech) is seeking a Microsoft Dynamics Subject Matter Expert (SME) Developer to support a 100% onsite contract in Towson Maryland. This is a one-year 40-hour contract.This candidate will be a member of the OITs Business Applications Unit (BAU) SharePoint Team.
The candidate will develop implement and support business solutions including application development for all Baltimore County departments. In addition the candidate will be specifically assigned as the Microsoft Dynamics Developer for the purposes of creating a Customer Relationship Management (CRM) tool for the enterprise prioritizing the Department of Economic and Workforce Development. Under general supervision this position plans and leads the technical development implementation and maintenance of the Microsoft Dynamics CRM tool along with integrations with other systems.
Duties and Responsibilities:
Preferred Qualifications:
Minimum Qualifications:
TriTech is an equal opportunity employer!
The candidate will develop implement and support business solutions including application development for all Baltimore County departments. In addition the candidate will be specifically assigned as the Microsoft Dynamics Developer for the purposes of creating a Customer Relationship Management (CRM) tool for the enterprise prioritizing the Department of Economic and Workforce Development. Under general supervision this position plans and leads the technical development implementation and maintenance of the Microsoft Dynamics CRM tool along with integrations with other systems.
Duties and Responsibilities:
- Serves as a subject matter expert (SME) responsible for the overall design architecture and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics as well as their integration with other systems.
- Defines the logical technical and physical architecture for the Microsoft Dynamics CRM solution.
- Develops a ready Customer Relationship Management solution in Microsoft Dynamics prioritizing the Department of Economic and Workforce Development.
- Directs the day-to-day administration support maintenance and monitoring of the Microsoft Dynamics CRM solution including customizations and configurations.
- Develops and implements and trains others to develop in Microsoft Dynamics.
- Helps gather and document requirements from non-technical business users.
- Uses technical expertise to translate business requirements into effective system requirements and functional design documents.
- Collaborates with business analysts project managers and other technical staff to understand business requirements and translate them into technical solutions.
- Assist with any data migration tasks to and from the Microsoft Dynamics CRM solution.
- Prototypes and demos recommended solutions for users.
- Integrates Microsoft Dynamics CRM with third-party applications databases and external systems where necessary.
- Provide ongoing technical support and training for end-users.
- Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user.
- Assist with the project planning scheduling and deployment of the new CRM features.
Preferred Qualifications:
- Masters Degree in Computer Science Information Systems or other related field or equivalent work experience.
- Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle).
- Strong understanding of CRM data modeling workflows and user interface customization.
- Familiarity with Microsoft Power Platform (Power BI Power Automate Power Apps).
- Familiarity with Microsoft SharePoint.
Minimum Qualifications:
- Education: Bachelors Degree from an accredited college or university in Engineering Computer Science Information Systems Business or other related discipline.
- 7 years of experience in the IT industry.
- 3 years of experience as a technical expert in an IT organization.
- 3 years of experience developing in Microsoft Dynamics.
- Proficiency in Microsoft Dynamics 365 CRM Development and customization.
- Experience with JavaScript C# .NET and Web Services.
- Knowledge of Dynamics 365 APIs and SDKs.
- Understanding of Customer Relationship Management solutions.
- Experience with SQL database management and data migration techniques.
- Strong communication skills and ability to work in a team environment.
- Problem solving skills.
TriTech is an equal opportunity employer!
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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