Who We Are Looking For
The individual in this role will use a wide range of software platforms to support the behind-the-scenes day-to-day processes within the BFA program including online BFA applications public surveys renewal reminder emails evaluation and review processes and feedback report generation and distribution. The Program Coordinator will help to provide front-line customer service (via email and phone) to BFA program users including applicants and advocates who use the BFA program locally in their communities. The Program Coordinator will also work with partners and colleagues to help develop new tools and resources to support local efforts and promote best practices.
The Program Coordinator will have several responsibilities that require keen attention to detail and comfort/experience using Microsoft Excel and other similar tools to organize and track significant amounts of data to help ensure all of the BFA programs processes run smoothly and efficiently. The ideal candidate has some familiarity with the basic terms and concepts of local transportation and bicycle advocacy or is willing and able to learn these terms and concepts quickly and also shares a passion for creating a more Bicycle Friendly America for everyone.
Job Responsibilities
- Supporting the day-to-day operations of the Bicycle Friendly America program including working with community business and university applicants sending out timely communications such as renewal notices and submission deadline reminders coordinating with review teams administering local surveys and generating and distributing BFA feedback reports.
- Use of spreadsheets and other tools for database management including the inventory of BFA awardees application data and all related contacts.
- Providing customer service to BFA program applicants and others who inquire about the program via email and answering phones.
- Helping to maintain and update the BFA program website and online application system pages.
- Assisting the BFA team in the development of new resources for applicants local advocates decision makers and other BFA program users.
- Additional projects may be assigned as opportunities arise.
Minimum Qualifications
- Strong organizational skills and attention to detail.
- Experience and comfort with Microsoft Office Suite programs particularly Microsoft Excel.
- Experience and comfort with all Google Suite programs.
- Tech savvy and able to learn new software or programs quickly.
- Ability to manage and prioritize multiple projects or tasks at a time.
- Self-starter who enjoys working collaboratively in teams and also thrives working independently.
- Ability to communicate effectively with people of all ages abilities cultural backgrounds political affiliations economic status gender identities and sexual orientations.
- Exposure to or experience with local bicycle transportation equity and/or active transportation advocacy or planning processes.
- Enthusiasm for the Leagues mission to create a more Bicycle Friendly America for everyone and a desire to help others do this work at the local level.
Desired Skills/Background:
- Strong writing and communication skills.
- Customer service experience.
- Experience and comfort with database management tools and systems (e.g. Salesforce Airtable).
- Experience with online survey platforms (e.g. Openwater SurveyMonkey Google Forms) as well as experiences with survey data analysis and/or data visualization.
- Experience with design or publishing platforms/software (e.g. Adobe InDesign).
- Familiarity with the work of the League of American Bicyclists and specifically the Bicycle Friendly America program helpful.
Dont meet every single requirement or desired skill At the League of American Bicyclists we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway.
Reporting Relationships Compensation and Benefits
This full-time (40 hours per week) position is based in the Leagues Washington DC office with a hybrid/flexible work-from-home policy.
We are open to a fully remote position located elsewhere in the U.S. for the right candidate. If fully remote please note that the employee will be asked to travel at least once per year for the annual National Bike Summit in Washington DC in March. (Work-related travel expenses will be covered by the employer.)
The Bicycle Friendly America Program Coordinator will report to the Director of the Bicycle Friendly America Program and will work closely with other program and support staff across the organization.
The expected salary range is $45000-$55000 annually commensurate with experience. This position is currently funded full-time for two years with a strong potential to be longer-term dependent on future funding.
Benefits include: employer covered health/dental/vision insurance up to 80% of premiums; 100% employer-covered life insurance short-term and long-term disability insurance; vacation sick and personal leave; a 403(b) retirement plan including employer match; and a fun and flexible working environment with committed colleagues.
Application Instructions
Please email a cover letter and resume to with BFA Program Coordinator in the subject line.
Application Deadline: July 7 2024
Position available immediately. Interviews may be offered before the application deadline.
About the League of American Bicyclists
We believe bicycling brings people together. When more people ride bikes:
- Life is better for everyone;
- Communities are safer stronger and better connected;
- Our nation is healthier economically stronger environmentally cleaner and more energy independent.
To create a more Bicycle Friendly America for everyone local organizations volunteers and members are the foundation for our success. Our job is to create tools that fuel local success while representing bicyclists on Capitol Hill to ensure more resources and better policies that will make bicycling safer more comfortable and open to all.
Learn more about our work at .
The League of American Bicyclists is committed to providing equal employment opportunities for all persons regardless of race color religion national origin marital status political affiliation sexual orientation or gender identity disability sex or age.
Flexible work from home options available.
ABOUT US
For generations past and to come the League of American Bicyclists is the grassroots movement to create safer roads stronger communities and a Bicycle Friendly America for everyone. Through education advocacy and promotion we work to celebrate and preserve the freedom cycling brings to our members everywhere.
WE BELIEVE
- BICYCLING BRINGS PEOPLE TOGETHER.
- BICYCLING MAKES LIFE BETTER FOR EVERYONE.
- WHEN MORE PEOPLE RIDE BIKES:
- People are happier and healthier
- Our communities are safer stronger and better connected
- Our nation is socially and economically stronger
- Our environment is more protected and we are slowing climate change
OUR MISSION
To create a bicycle-friendly America for Everyone improving lives and strengthening communities through bicycling.
OUR VISION
We envision a nation where everyone whether they bike or not recognizes and enjoys the many benefits and opportunities of bicycling and where everyone can experience the joy of bicycling.
WHAT WE DO
The League has been protecting your rights to safe and enjoyable bicycling since 1880.
What started as a movement by Wheelmen to get the first roads paved so people on bikes could more safely and easily traverse their communities continues today as the League of American Bicyclists an organization dedicated to building a Bicycle Friendly America for everyone.
Through our federal advocacy in Washington DC to our policy recommendations used by advocates at the state and local level to our premier education programs the League helps build better places for people to bike and empowers changemakers to make biking better in their communities.
Bicycling is good for people our communities our country and our world.
We believe everyone should have the opportunity to bike for transportation good health and the pure joy and freedom it brings. Over the last 100 years our communities and transportation system have been developed and designed primarily for automobiles which has prioritized vehicle road space and speed over peoples safety and ability to get around without a car.
In communities all across our country people who bike have been treated as if they dont belong on our streets. For children and parents riding a bike to school seems impossible. Too often bikes are viewed as toys or a niche activity for select groups rather than how bikes should be seen: as an essential tool in building a better life for everyone.
We think bicycling should be commonplace an everyday part of life. To do that were making biking an easier option for more people because when more people bike more people benefit even those who dont bike. Removing barriers to bicycling must be a national priority.