Care Team Coordinator
Care Team Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Make a Meaningful Difference Every Day
Are you an organized energetic and compassionate professional looking for a rewarding career in healthcare Senior Helpers is hiring a Care Team Coordinator to join our supportive and mission-driven team! In this dynamic full-time role youll provide essential coordination between our clients caregivers and office teamhelping ensure high-quality care for seniors and peace of mind for their families.
At Senior Helpers were more than a care companywere a certified Great Place to Work with a culture built on trust collaboration and compassion. If you thrive in a fast-paced people-focused environment and want to make a genuine impact we want to hear from you.
Key Responsibilities
Client & Caregiver Support
Serve as a primary point of contact for clients families and caregivers with empathy and professionalism.
Schedule and coordinate home care services ensuring timeliness and quality.
Conduct in-home client reassessments to update care plans and ensure service accuracy.
Onboard and orient new clients and caregivers including introductions and first visits.
Participate in the on-call rotation for after-hours client or caregiver needs.
Administrative & Office Coordination
Maintain organized client and caregiver documentation in compliance with regulations.
Assist with caregiver recruitment and interviews evaluating candidates for fit and skill.
Conduct reference checks background screenings and support onboarding.
Support ongoing caregiver training and skills development.
Manage incoming communications with professionalism and warmth.
Perform clerical tasks such as data entry mail sorting and lead tracking.
Team Collaboration & Quality Assurance
Foster collaboration and team unity across both office and field staff.
Troubleshoot scheduling or service issues quickly and effectively.
Monitor client satisfaction and proactively adjust services as needed.
Support compliance with company policies and healthcare standards.
Requirements
2 years in a customer service or administrative role (home care/healthcare experience preferred)
Strong communication and interpersonal skills
Excellent multitasking and time management in a fast-paced setting
Empathetic professional and detail-oriented
Willing to travel throughout the service area and provide in-home support
Flexibility for weekends and on-call responsibilities. Weekend rotation.
What We Offer
Competitive Compensation Weekly Performance Bonuses
Health Insurance Comprehensive medical coverage for you and your family
Paid Time Off Recharge and refresh when you need it
Pay On Demand Get paid when you need it
Inclusive Equal Opportunity Workplace Diversity respect and belonging
Employee Discounts Savings on everyday goods and services
Ready to Make a Difference
Apply today and become part of a compassionate team thats redefining what quality home care looks like. At Senior Helpers youll grow professionally while improving livesone family at a time.
Required Experience:
IC
Employment Type
Full-Time
