Administrative Coordinator I/II/III (Records Technician)
Administrative Coordinator I/II/III (Records Technician)
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$ 42758 - 66196
1 Vacancy
Job Description
Job Summary
$42758 - $66196 / year or higher DOQ Full-Time County Benefits
Performs responsible work maintaining records for the Departments record management system which includes entering data within a
required time frame creating records and files and accurately retrieving statistics and information.
Responsibilities
Answers public information requests Freedom of Information Act (FOIA) regarding police records; reviews and redacts
documents videos photographs etc. while ensuring compliance with all applicable laws and guidelines.
Enters information into the Incident-Based Reporting (IBR) system; creates police files records documentation and dispositions;
maintains police records in accordance with laws and Library of Virginia retention schedule.
Conducts research for administrative and public reports; performs directed analysis; drafts sections of reports for data collection.
Issues insurance reports solicitation permits and taxi permits; collects fees records transactions and issues receipts.
Answers telephone screens/transfers calls takes messages and dispatches over radio; greets visitors and callers; directs inquiries
to proper source and answers questions within context of policies and procedures; obtains factual information from citizens.
Retrieves files and information for officers and staff; ensures files are signed in and out; performs background checks and
VCIN/NCIC checks and reports and supplements reviews.
Types form letters and reports; reads sends and responds to emails; navigates internet and local intranet; notarizes documents.
Participates in the evaluation of equipment and various office supplies; performs minor maintenance of equipment.
(Administrative Coordinator II) - performs routine coordination in one or more Police Records functional areas; has two years of
administrative and/or records technician experience with the County or equivalent.
(Administrative Coordinator III) - performs routine coordination in all Police Records functional areas; maintains various databases
and provides routine and complex reports to include analysis and recommendations. Has three years of experience as an
Administrative Coordinator II.
Performs other duties as assigned.
Qualifications:
Any combination of education and experience equivalent to a high school diploma or equivalent including or supplemented by
course work in administrative support technology; some experience in responsible administrative support work.
Prior FOIA experience preferred.
Must possess reliable transportation to work site(s).
Knowledge of office practices and procedures; data entry computer operations and automated record keeping; correct business
English spelling and punctuation.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services
and evaluation of customer satisfaction.
Skill in operating general office equipment word processing equipment microcomputers and scanning equipment as required to
accomplish the work assigned; using word processing spreadsheet database and scanning software.
Ability to prioritize organize and perform work independently and meet deadlines; take minutes and transcribe accurately at a
reasonable rate of speed; provide guidance to other staff members as needed; monitor the daily developments and progress of work
performed and to modify or initiate corrective action as appropriate; work with other employees and the public in a courteous and
effective manner; proofread research files and logically organize information; make accurate mathematical calculations; follow
complex oral and written instructions; communicate effectively both orally and in writing; work accurately and rapidly; learn
interpret and communicate the policies procedures and services of the Department; maintain complex records and ensure their
confidentiality.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached but afully completed application is required for your application to be considered.
James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application please contact the HR Department at or email
Required Experience:
IC
Employment Type
Full-Time
