Client Success Associate
Client Success Associate
Posted on :
06-06-2025
Employer Active
1 Vacancy
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Job Description
We are looking for CSA (blended process) for our team with min 6 months experience in tele sales.
fixed shift timings
Salary : fixed incentives
Age limit : 18 to 29 years
Description
The Client Success Associate will play a crucial role in ensuring that our clients receive the best possible experience with our corporate legal services. You will be responsible for maintaining strong client relationships closing the leads and ensuring they derive maximum value from our offerings. This position requires a blend of sales acumen and exceptional communication skills to foster long-term partnerships and drive client satisfaction. Join us in Pune Maharashtra and contribute to our mission of providing unparalleled legal services.
Responsibilities
- Engage with clients through various channels to understand their needs and closing the leads.
- Responsible for closing leads over the phone and maintaining good customer relationships
- Collaborate with the sales and legal teams to streamline processes and improve service delivery.
- Maintain accurate records of client interactions and report on customer satisfaction metrics.
- Assist in the development of materials and resources that enhance client success initiatives.
- Participate in training sessions to stay informed about new services tools and market trends.
Requirements
- Any Bachelors degree or equivalent experience.
- 1-5 years of experience in a tele sales any hard core sales exp can apply.
- Strong communication and interpersonal skills.
- Proven track record in telesales and inside sales.
- Excellent problem-solving capabilities and negotiation skills.
- A proactive approach to client relationship management and success.
- Ability to work effectively in a team and independently.
Employment Type
Full Time
Key Skills
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