This position is responsible for assisting regional Customers with technical issues related to the start-up maintenance overhaul repair and troubleshooting of centrifugal rotary screw and reciprocating air compressors.
Responsibilities Include:
- With a high degree of customer service install and service air compressors air compressor products and accessories
- Provide on-site technical support service preventative maintenance testing and repair of customers air compressor equipment
- Act as a source of knowledge for customers and co-workers with the ability to explain system capabilities and operations along with features and benefits
- Understand customer needs answer questions recommend corrective actions and optimize sales to exceed customer expectations
- Complete all necessary paperwork including work orders service orders customer contracts and company forms
- Consistently exhibit a professional appearance and conduct
- Follow all safety procedures environmental guidelines and company rules and regulations
- Manage unused materials
Requirements & Qualifications:
- HS Diploma or equivalent; college degree preferred
- Minimum 3 years of air compressor service technician experience required
- Knowledge of air compressors or other pneumatic mechanical equipment with strong electrical knowledge preferred
- Technical aptitude analytical ability problem-solving and process analysis skills are essential
- The ability to comprehend and utilize written technical information in the form of technical manuals parts books and relevant publications is essential
- Solid understanding of how to create a highly satisfied customer
- Strong communication skills including the ability to listen attentively and to communicate information clearly and effectively
- Experience using mechanic tools basic hand tools pipe installation tools and equipment maintenance knowledge required
- Good judgment skills with the ability to make timely and sound decisions
- Ability to travel to customer sites off-site meetings company-related functions at times with short notice
- Must be self-motivated with the ability to work independently within a team-focused environment
- Good hand-eye coordination excellent manual dexterity able to work with small detailed objects
- Ability to move frequently including walking stooping bending squatting and kneeling; lift 25 to 50 pounds
- Must maintain a valid driver s license and good MVR
Industrial Equipment PM, troubleshooting and repair of industrial compressed air systems
Education
HS Diploma