General Manager
General Manager
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1 Vacancy
Job Description
We are seeking an experienced and inspiring hospitality leader to join us in a newly created leadership role at Oaks Queenstown Shores Resort. This is an exciting opportunity to lead a remarkable property known for its stunning lakeside setting and premium guest experience and be part of Minor Hotels a global hospitality group with 65 properties across Australasia and more on the way offering outstanding career growth and long-term opportunity.
This is a significant career opportunity to lead a landmark property through an exciting new chapter. As General Manager you will play a key role in driving strategy operational performance and a full relaunch of our Food & Beverage offering which forms a central part of our guest experience.
With major remediation work on track for completion by mid-2026 this is a unique chance to shape the future of a resort poised for elevated success. Youll be part of a transformational period spearheading growth across accommodation events and dining and leaving a lasting legacy in a high-profile destination.
Key Responsibilities Include:
- Oversee the profitability standards and operational performance of all departments including Front Office Guest Services Food & Beverage Conference & Events and Body Corporate matters
- Lead the successful relaunch and strategic development of the resorts Food & Beverage offering positioning it as a key driver of guest satisfaction and revenue growth
- Coach develop and inspire department heads to create a high-performance culture grounded in accountability and excellence
- Optimise revenue through data-driven strategies that drive RevPAR and total revenue growth
- Ensure strong stakeholder relationships and compliance through effective management of Body Corporate affairs
- Align property performance with broader organisational goals and hospitality best practices
Qualifications :
To be successful in this role you will require the following:
- Demonstrated expertise in operational and financial management within the hospitality sector ideally in a senior leadership role such as General Manager of a sizable property
- Previous experience overseeing diverse operational areas including Food and Beverage Operations
- Previous experience in Strata Management will be considered advantageous
- A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
- Demonstrated achievement in recruiting driving and supporting teams to ensure a high performing team culture including an extensive portfolio in successful coaching and development
- Demonstrated ability to develop and maintain solid working relationships with guests owners and staff
- Proficiency in strategic business acumen and a track record of effectively collaborating with critical commercial functions such as marketing sales revenue management and digital strategy
- Exceptional communication skills with the ability to build professional relationships with internal and external stakeholders
Additional Information :
At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:
- Competitive Compensation: A highly competitive negotiable remuneration package tailored to your experience and expertise comprising a highly lucrative base salary bonus potential and relocation assistance.
- Career Development: Comprehensive professional induction and ongoing training to fuel your career progression plus potential financial support for education aligned with Minor Hotels business needs (eligibility applies).
- Exclusive Discounts:
- 50% off accommodation at all Minor Hotels brands across Australasia with a 20% discount for friends and family.
- Discounts on international accommodation food and beverage outlets worldwide.
- Savings and cashback at over 400 popular retailers in Australia and New Zealand
- Discounts on entertainment and experiences.
- NIB insurance discounts for added financial security.
- Leave Benefits: Generous paid leave including parental leave and birthday leave.
- Wellbeing and Support:
- Access to Uprise Employee Assistance Program (EAP) and tailored wellness programs.
- Exclusive benefits at Elysia Wellness Retreat including accommodation dining wellness activities spa treatments and one-on-one wellness consultations.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.
Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
