The Food and Beverage Supervisor is responsible for overseeing and coordinating activities of workers in all food and beverage outlets open during assigned shift.
The Food and Beverage Supervisor:
- Maintains daily employee workstation and break schedules.
- Ensures prompt and courteous service to customers.
- Monitors employee compliance with established service standards.
- Greets and communicates with guests in a friendly and courteous manner.
- Oversees the service operation of restaurant during assigned shift.
- Ensures beverage shift operations are opened and closed properly and on time.
- Ensures all employees are on time in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
- Resolves guest complaints in a professional and timely manner.
- Requisitions and maintains control of all inventories.
- Monitors employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
- Coordinates cleaning and repairs of beverage outlets.
- Performs related administrative and reporting duties.
Qualifications :
- .Associates degree in a related field or one (1) year of related experience preferred.
- Must be able to stand and walk for majority of shift.
- Must have excellent customer service and communication skills.
- Must be able to obtain and maintain all appropriate licenses / certifications per Federal State and Gaming regulations.
- Must be at least 21 years of age.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time