Sales & Catering Coordinator

Embark on a dynamic and engaging career as a Sales and Catering Coordinator where your role becomes a catalyst for orchestrating seamless and unforgettable events. As the linchpin between sales and catering teams you will be the architect of impeccable guest experiences ensuring that every detail aligns with the pinnacle of excellence. Your days will be filled with a myriad of responsibilities from collaborating on sophisticated sales strategies to seamlessly coordinating catering services for a diverse array of events. With creativity as your compass youll navigate the intricacies of event planning crafting bespoke experiences that leave an indelible mark on our guests. 

• Position is primarily Monday-Friday however this role may need to shift to a Tuesday-Saturday schedule 1-2 times a month to assist with wedding sites or special events

• Assist Sales Managers with input of inquiries leads activities in Delphi when needed. 

• Maintain an accurate Delphi database and update contact information when necessary. 

• Perform administrative responsibilities to include contracts estimates and proposals

• Complete Group and Wedding Turnover Files from Sales to Conference Services and then completion.

• Hotels Delphi Champion includes but not limited to updating Delphi pricing food items editing contract templates and running reports

• Qualify and transfer all incoming leads via phone email and in person to the appropriate Manager. 

• Maintain accuracy of any third party diagram software. 

• Provide account management support when Sales Managers are out of the office including but not limited to; checking email informing Sales Managers of any customer issues. 

• Generating reports such as GRC group pick up reports and assisting with communicating if a client is at risk of paying for attrition. 

• Assist the Sales Managers by filing important documents and communicating relevant information. 

• Assist the Sales Managers with presentations and special projects. 

• Arrange and coordinate meetings events and any appointments. 

• Record transcribe and distribute minutes of meetings. 

• Interaction with client in regards to leads hotel needs and client travel.(site alerts). 

• Meets with clients in the absence of the Sales Managers to effectively and professionally convey details of the sale to the client.

• Perform hotel site tours with potential clients when needed for weddings corporate group events and travel advisors.  Monitor screen respond to and distribute incoming communications. 

• Conduct research and collect data to prepare reports and documents. 

• Coordinates necessary arrangements with vendors relating to events. 

• Additional responsibilities and/or special assignments may be required at the request of the hotel management.

• Maintain cooperative relationships and open lines of communication with leaders of operational departments to ensure concept execution of programming and product offerings. 

• Answer client / bookers questions about property facilities/services. (e.g. hours of operation rates and room types entertainment restaurants etc.). 

• Notify/coordinate customer specifications with other departments and quickly efficiently respond to customer issues comments and problems to ensure a quality experience and enhance future sales prospects. 

• Works with Accounting/Finance to ensure deposit and payment schedules are maintained and deposits are collected. 

• Review Opera to make sure Posting Masters are set up according to the contract. 

• Perform hotel site tours with potential clients when needed for weddings corporate group events and travel advisors.  Monitor screen respond to and distribute incoming communications. 

• Conduct research and collect data to prepare reports and documents. 

• Coordinates necessary arrangements with vendors relating to events. 

• Additional responsibilities and/or special assignments may be required at the request of the hotel management.

• Maintain cooperative relationships and open lines of communication with leaders of operational departments to ensure concept execution of programming and product offerings. 

• Answer client / bookers questions about property facilities/services. (e.g. hours of operation rates and room types entertainment restaurants etc.). 

• Notify/coordinate customer specifications with other departments and quickly efficiently respond to customer issues comments and problems to ensure a quality experience and enhance future sales prospects. 

• Works with Accounting/Finance to ensure deposit and payment schedules are maintained and deposits are collected. 

• Review Opera to make sure Posting Masters are set up according to the contract. 

• Review weekly arrivals reports ensuring leisure guest reservations are properly codes amenities are properly delivered etc.

• Responsible for maintaining consortia programs; updating intranet sites (Virtuoso AMEX Signature etc) and participation in various marketing tactics.

• Build familiarity and relationships with TOP TA / Auberge accounts.

• Assist Leisure Sales Manager in the implementation and management of leisure promotions.

• Collaborate with third-property sales channels to coordinate sales efforts effectively.

• Follow-up with TAs to answer property and area specific questions. Work with reservations / itinerary design teams to draft creative proposals and property offerings.

• Coordinate Familiarization Trips with Leisure Sales Manager: build room block update reservation notes design itinerary coordinate amenities and distribute property-wide site alerts.

• Review weekly arrivals reports ensuring leisure guest reservations are properly codes amenities are properly delivered etc.

• Responsible for maintaining consortia programs; updating intranet sites (Virtuoso AMEX Signature etc) and participation in various marketing tactics.

• Build familiarity and relationships with TOP TA / Auberge accounts.

• Assist Leisure Sales Manager in the implementation and management of leisure promotions.

• Collaborate with third-property sales channels to coordinate sales efforts effectively.

• Follow-up with TAs to answer property and area specific questions. Work with reservations / itinerary design teams to draft creative proposals and property offerings.

• Coordinate Familiarization Trips with Leisure Sales Manager: build room block update reservation notes design itinerary coordinate amenities and distribute property-wide site alerts.

$27/hour

Qualifications :

• Editing skills with impeccable attention to detail.

• Exceptional ability to communicate clearly and with confidence with guests and team members at all levels. 

• Ability to multi-task and coordinate multiple projects at once. 

• Ability to remain flexible with work assignments. 

• Ability to work flexible hours including some weekends if needed. 

• Computer proficiency and experience with: Microsoft Office Word Excel and Delphi. Experience with Opera  Delphi and Social Tables is a plus.

Additional Information :

Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Railway Jonata LLC is an Equal Opportunity Employer M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Remote Work :

No

Employment Type :

Full-time