Front Desk Agent
Front Desk Agent
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Salary Not Disclosed
1 Vacancy
Job Description
Welcome to Schahet Hotels! -- Learn more about us click on the link:Schahet Hotels Video
Are you ready to embark on a rewarding journey with one of the leading hospitality companies Schahet Hotels has been a cornerstone of the community for over 60 years and we are thrilled to invite passionate individuals like you to join our team.
Why Work With Us
At Schahet Hotels we prioritize the well-being and success of our associates. As part of our commitment to fostering a positive work environment we offer a comprehensive benefits package including:
- Insurance: Medical Dental Vision and Life Insurance to ensure peace of mind for you and your loved ones.
- VPS: Take control of your time off.
- Employee Discount: Enjoy exclusive discounts on accommodations and amenities.
- Employee Assistance Program: Access resources and support for personal and professional challenges.
- 401K with Match: Plan for your future with our generous retirement savings plan.
- Seniority Bonus: Recognize your hard work anddedication with tenured-based bonuses.
About Us:
Ranked as the Top #10 (out of 193 hotels)Traveler Ranked hotel in Indianapolis Indiana the Hampton Inn and Suites Keystoneis just one example of the exceptional properties within the Schahet Hotels portfolio. With properties in Indiana New York and Missouri we have established ourselves as industry leaders in hospitality.
Our company culture is built on core values that guide everything we do:
- Respect
- Integrity
- Excitement
- Service
Community Partnership:
Beyond our commitment to hospitality we are dedicated to making a positive impact in the communities we serve. Through our Schahet Hotels Outreach Program (S.H.O.P.) associates have the opportunity to volunteer fundraiser and support various organizations and initiatives. From participating in the Clean the World program to sponsoring organizations like the Make A Wish Foundation and Give Kids the World we believe in giving back and making a difference.
Join us at Schahet Hotels and become part of a family where your contributions are valued and your potential is limitless. Apply now to start your journey with us!
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel available rooms rates and amenities
- Respond to clients complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean tidy and fully-furnished to accommodate guests needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees like wedding guests
- Upsell additional facilities and services when appropriate
- Maintain updated records of bookings and payments
- Prior experience as a Hotel Front Desk Agent Receptionist or similar role
- Experience with hotel reservations software like OnQ PEP
- Customer service experience
- Excellent communication and organizational skills
Required Experience:
Unclear Seniority
Employment Type
Full-Time
