TW_ Customer Logistic Service Advisor (æºæ
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TW_ Customer Logistic Service Advisor (æºæ §äº¤é移åå®å¾æåå¸å ´é¨)
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Job Description
The SLC function is a direct contact window to customer to manage Sales Logistics & Customer Supply Chain Services in Taiwan
Daily management of customer requirements (internal & external) for order to cash process for IAM/OES parts business (including interfaces with all necessary departments).
Interface to multiple internal cross functions to execute as Go-To-Market key contact window for customer service and customer satisfaction
- Responsible for order management from order entry to delivery completion to achieve a speedy and efficient order flow.
- Work independently as all logistic contact window to customers.
- Delivery status customer payment and transportation follow up.
- Monitor and coordinate customer claims / goods return handling and timely closure
- SAP system key use. Coordinator for system optimization.
- Take care of business requirements including customer order system (BCP)
- Support related internal business process setup or optimization
- Special projects / assignments or ad-hoc tasks will be assigned accordingly
- Business Reporting
- Operation Excellence KPI management eg. CBL (customer backlog) material phase out topic etc.
Qualifications :
- Bachelor degree or above in logistic management
- Minimum 2 years working experience in the relevant industries
- Strong team player pro-active flexible self-motivated willing to take additional responsibilities entrepreneurship ability to influence able to work under pressure analytical and intellectual competency
- Good written and verbal communication skills (Mandarin Taiwanese and English) strong organizational communication skills
- SAP knowledge & experience key user experience is preferred
- Advance Excel and PPT skills
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
