Software Engineer, Full Stack
Software Engineer, Full Stack
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Job Description
Team overview
Join our innovative Now Assist Skill Kit team where we are at the forefront of enhancing ServiceNows platform with generative AI capabilities. As a Software Engineer you will be instrumental in developing and maintaining robust tools and services that enable customers to create test and deploy custom skills and prompts. This includes working on a basic prompt editor grounded prompt inspection and advanced prompt augmentation through retrievers. You will also ensure seamless integration with other ServiceNow products and external LLM providers such as AWS Bedrock while providing tools for batch testing skill performance evaluation and support for custom evaluators. By joining our team you will play a crucial role in shaping the future of AI capabilities on the ServiceNow platform ensuring that our customers can harness the power of generative AI to improve productivity and self-deflection.
What you get to do in this role:
- Build high-quality clean scalableand reusable code by enforcing bestpractices around softwareengineering architecture andprocesses (Code Reviews Unittesting etc.)
- Work with the productowners to understand detailedrequirements and own your codefrom design implementation testautomation and delivery of high-quality product to ourusers.
- Design softwarethat is simple touse to allow customers toextend and customize thefunctionality to meet their specific needs
- Help design and implement new products andfeatures while also enhancing theexisting productsuite
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 2 years of experience with Java
- Passion for JavaScript and the Web asa platform reusability andcomponentization
- Experience with data structuresalgorithms object-oriented designdesign patterns andperformance/scale considerations
- Experience with any of the modern UIframeworks like Angular React or Vue
- Analytical and design skills
- Working knowledge and ability to use tools to assist with daily tasks (IDE debugger build tools source control ServiceNow instances profilers system administration/Unix tools)
- Hands-on experience with prompt engineering: ability to craft test and optimize prompts for task accuracy and efficiency.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
