Infield Team & Coaching Excellence Lead NL will be responsible for enhancing the effectiveness and efficiency of infield teams through targeted strategies innovative solutions cross-functional practices and coaching. This role involves driving initiatives that improve team and individual performance agility and accountability to ensure advanced customer experience in alignment with AbbVies mission and values.
Highlighted Responsibilities:
- Work as one of the Customer Excellence Team on the In Field Team (IFT) methodology (e.g. Customer Engagement Playbooks/IFT workstation) to incorporate our A.C.E. - go to market model and support the National Sales Managers and Commercial IFTs in planning execution follow-up of adoption segmentation and targeting as well as tracking IFT effectiveness data and KPIs.
- Understand and experienced at the implementation of the Coaching Excellence Framework for IFT and the application there of for IFT Leaders.
- Analyze cross-functional team dynamics and identify areas for improvement leveraging data-driven insights.
- Develop and implement tools methodologies and know-how to support IFT effectiveness.
- Track visualize analysis and validate relevant IFT performance in dashboards/reports (including set KPIs) aligning global/Area dashboards with affiliate needs.
- Secure strong working relationship between Affiliate and Regional functional teams.
- Partner with teams and functions across the affiliate to identify and close gaps in IFT Excellence.
- Act as a change agent to build value through improved IFT effectiveness.
Qualifications :
- Bachelors degree in business Life Sciences or a related field; advanced degree preferred.
- Proven experience in team management and coaching performance improvement or a related role in the pharmaceutical or healthcare industry.
- Experience in team dynamics coaching and leadership principles.
- Excellent analytical communication and interpersonal skills.
- Demonstrated ability to drive change and inspire teams towards achieving high performance.
- Proficiency in data analysis tools and performance metrics.
- Ability to work effectively in a fast-paced dynamic environment.
Additional Information :
AbbVie has been at the top of the global Best Workplaces list in the Netherlands Europe and worldwide for several years in a row. We are proud of this! This recognition by Great Place to Work is reflecting employee experiences of trust innovation company values and leadership across Europe. It is an acknowledgement of being a fulfilling workplace a recognition of our culture and the result of the ways we work together.
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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Work :
No
Employment Type :
Full-time