Small Business Programs Manager
Small Business Programs Manager
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Job Description
Job Details
Description
POSITION OVERVIEW:
The Small Business Programs Manager is responsible for managing and executing the existing and future small business technical assistance programs of Impact Loan Fund. The Programs Manager will be in charge of connecting Impact Loan Funds clients to business coaching and technical assistance resources to ensure they gain the knowledge and expertise needed to Programs Manager reports directly to the Director of Lending and works with the entire ILF team. This is a position with the potential to grow as additional programs are launched and additional clients are added to the ILF small business portfolio. Impact Loan Fund Inc is a certified Community Development Financial Institution 501(c)(3) nonprofit corporation.
Impact Services is a non-profit organization in the Kensington section of Philadelphia visit our website to learn more about us . Impact Services Inc. is an equal opportunity employer and does not discriminate based on race color sex sexual orientation gender identity religion creed national or ethnic origin citizenship status age disability veteran status or any other legally protected class status in its employment practices.
JOB SUMMARY:
This position provides business coaching and development support to small business loan applicants and primary functions are to (1) work with existing ILF Small Business borrowers on a regular basis to enroll and complete the ILF small business technical assistance program (2) proactively provide guidance to help small business borrowers address potential challenges before they escalate ensuring the long-term stability and success of their businesses (3) listen and provide advice on any issues before they become problems and otherwise strengthen their small businesses and (4) lead the implementation and development of both existing programs including Drive Your Business and Catalyst Fund programs and new programs when the opportunity arises. A drive to assist existing and potential entrepreneurs in their efforts to access capital to achieve financial success and improve the overall economy of the Greater Kensington area is a key requirement. The ability to identify each existing business owners level of understanding of small business planning and financials and to work with a variety of entrepreneurs at various levels of skill experience and knowledge is also role offers significant growth potential as ILF continues expanding its small business programs and portfolio.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist and advise small business borrowers and potential applicants in the (1) enrollment of one or several ILFs small business training programs (2) helping client complete assessment forms to understand the strength and areas of opportunities in their business and (3) following up with clients to make sure they complete and benefit from the program
- Interact directly with the ILF Directors Loan Officers and Loan Administrator in the course of supporting existing small business borrowers and potential applicants and keeping the ILF team well informed of the status of each business progress.
- Assist Directors in the completion of grant funding reporting requirements
- Continue to refine ILFs Small Business Training and Development program and assist in finding ways to streamline the training process
- Coordinate develop and host Small Business Training and Development seminars online and in-person (as appropriate) on various subjects of interest to potential and existing entrepreneurs inviting relevant guest speakers and panelists when appropriate.
- Coordinate develop and implement special projects as assigned by the Director of Lending including but not limited to assisting in the preparation of grant applications and other capital raising proposals to support the Small Business Training and Development program.
- Demonstrate proficiency in effectively communicating technical concepts writing letters memoranda business summaries positionpapers.
- Work as a team member ever conscious of deadline needs workflowand assignmentschedules.
- Performs other relevant duties asassigned.
Qualifications
QUALIFICATIONS:
- At least five (5) years small business training experience or commercial/business banking experience dealing with small to medium-sized businesses with an emphasis on business lending.
- Experience writing developing and/or reviewing Business Plans and Financial Statements
- Demonstrated leadership organizational and interpersonal skills to direct develop and implement programming and engage existing and potential entrepreneurs.
- Strong customer service skills and the ability to establish rapport with people ofdiverse ethnic racial and culturalbackgrounds.
- Excellent organizational skills with attention to detail and the ability to work independently.
- Effective time management and interpersonalskills.
- Excellent verbal and written communicationskills.
- Proficiency with basic computer skills including Microsoft Excel Outlook Word and Power Point.
- Experience with Salesforce a plus.
- Familiarity with the Kensington neighborhood of Philadelphia is a plus.
- Bachelors degree a plus. Extensive experience may be substituted for educationalexperience.
PHYSICAL DEMANDS:
- Frequently stand walk sit use hands to finger handle or feel objects tools or equipment reach with hands and arms balance talk or hear.
- Occasionally climb stairs stoop kneel crouch or crawl.
- Able to sit at a desk working at a computer workstation keyboarding and performing routine clerical duties.
- Able to occasionally lift and/or move up to 25 pounds.
- Operate related office equipment and use necessary tools.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience:
Manager
Employment Type
Full-Time
