Director Admissions
Director Admissions
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1 Vacancy
Job Description
Job Summary
The Director Admissions is responsible for overseeing the daily operations and strategic direction of the hospitals admissions and patient access functions. This role ensures the accuracy and efficiency of patient registration insurance verification and financial clearance processes while maintaining compliance with regulatory and audit requirements. The Director works collaboratively with clinical financial and administrative leaders to ensure a seamless patient experience and effective revenue cycle performance. The Director provides leadership supports the shared services center and drives improvements in access collections and overall department effectiveness.
Essential Functions
- Oversees all functions related to patient registration scheduling insurance verification pre-admission and financial clearance for the facility.
- Collaborates with the Shared Services Center (SSC) to support revenue cycle performance monitor metrics and address operational barriers.
- Ensures compliance with policies and regulatory requirements related to Medicaid eligibility insurance verification prior authorizations medical necessity patient estimates and point-of-service collections.
- Reviews and monitors reports to ensure timely and accurate completion of key tasks including discharges front-end collections audits and unbilled accounts.
- Provides regular reporting and performance updates to facility leadership including the CFO and assists in identifying areas for operational improvement.
- Supports hospital CFO in reviewing financial clearance exceptions approvals for patients unable to meet payment expectations and process escalation.
- Implements best practices across admissions workflows to improve accuracy efficiency and patient experience.
- Ensures staff are trained on audit compliance and quality registration practices with an emphasis on correct financial class assignment and reducing front-end denials.
- Coordinates with other hospital departments to align operations and ensure effective communication of admission-related information.
- Develops coaches and evaluates admissions staff to support performance goals employee engagement and department growth.
- Leads or supports process improvement initiatives to enhance departmental performance and support organizational objectives.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- Bachelors Degree in Healthcare Administration Business Administration or a related field required
- 7-9 years of experience in admissions patient access or healthcare revenue cycle operations required
- 4-6 years of leadership or management experience in a healthcare setting required
Knowledge Skills and Abilities
- Strong understanding of patient access processes revenue cycle operations and healthcare financial regulations.
- Ability to interpret data prepare performance reports and make recommendations for improvement.
- Demonstrated leadership ability with experience coaching mentoring and developing teams.
- Excellent communication and interpersonal skills to interact with staff physicians patients and executive leadership.
- Proficiency in electronic health record systems registration platforms and reporting tools.
- Strong problem-solving organizational and decision-making skills.
- Working knowledge of regulatory and payer requirements including Medicaid Medicare and commercial insurance plans.
Licenses and Certifications
- CHAM - Certified Healthcare Access Manager preferred
INDNC
To apply please email
Required Experience:
Director
Employment Type
Full-Time
