Supervisor Client Services Division

VISION

Justice. Dignity. Hope.

MISSION

To fight for our clients by providing excellent client-centered representation reforming the systemand partnering with the community.

The Orleans Public Defenders Office provides holistic community-based representation inOrleans Parish. We represent thousands of people each year utilizing a client-centered defensemodel that puts the client first and takes a 360-degree approach to our advocacy and recognize our clients are unique individuals and work to address their needs both in the courtand out. Our diverse staff includes adult and juvenile attorneys; social workers; client youth andparent advocates; investigators and administrators all working together for equal justice for ourclients their families our community and a better New Orleans. In short we protect innocencedefend the constitution demand justice and hold power accountable. OPD is committed toproviding zealous client-centered community-oriented defense. Each clients needs are supportedby a dedicated legal team: attorneys investigators client advocates social workers and courtsupport administrators.

JOB SUMMARY

The Client Services Division Supervisor oversees a key component of OPDs client-centeredrepresentation offering holistic legal and social services to our clients and working for faircommunity-oriented legal outcomes for our clients. The primary function of the Client ServicesDivision Supervisor is to supervise social work and client advocacy in the Client Services Divisionwithin a collaborative team-based model of holistic advocacy for Client Services Division Supervisor directly supervises all of the social workers in the ClientServices Division as well as the Client Services Division Deputy Supervisor who in turn directlyoversees the divisions client advocates. The Client Services Division Supervisor may also have areduced caseload of clients as Client Services Division Supervisor works with the Deputy Supervisor to coordinate theeffective and conscientious delivery of services to OPDs clients including but not limited to:

Conduct regular case management with all division social workers

Monitor and balance the caseloads of all division staff

Develop and maintain practice and resource materials to aid OPD case teams in therepresentation of clients

Work with Client Services Division Deputy Supervisor to prepare narrative and statistical reports documents and correspondence regarding goals achievements and success of social work and client advocacy provided at OPD

Identify and implement national best practices for the incorporation of social services inthe context of indigent criminal defense

Develop internal trainings for OPD staff regarding social work and social services

Take lead on the recruitment training evaluation and retention of division staff

Create and maintain strategic partnerships with community organizations that advocate forindividuals within OPDs mission.

QUALIFICATIONS

Applicants must have experience working with people from diverse cultural racial and socio-economicbackgrounds and commitment to improving the lives of the citizens of New Orleans. Otherqualifications include the ability to remain organized prioritize assignments and communicateeffectively both orally and in writing with clients colleagues and external system actors. The idealapplicant will demonstrate comfort working in a high-volume fast-paced legal environment andmulti-tasking many different responsibilities and will be able to work independently as well as ina team-driven environment.

LMSW Licensure by the Louisiana State Board of Social Work Examiners (comparablecredentials will be considered).

At least three years of management or supervisory experience in the field.

Preferred

LCSW Licensure by the Louisiana State Board of Social Work Examiners.

Experience working with individuals impacted by the criminal justice system.

COMPENSATION:

This is a full-time position with a competitive salary and benefits. Minimum salary is $72500 with starting salary commensurate with experience and knowledge.

OPD also offers a generous benefit package that BEGINS ON YOUR FIRST DAY. It includes:

• 100% Employer paid MEDICAL DENTAL and VISION coverages for employee.
• 100% Employer paid Life and AD&D coverage.
• Supplemental Life and AD&D coverage (Employee/Spouse/Dependents).
• Employer Contribution to 401-A Retirement Plan (3% of salary) AND
• Employer Matching Contribution to 401-A Retirement Plan (up to an additional 3% of salary).
• Employee Discount Program (at no cost).
• Paid Parental Leave (6 weeks).
• Paid Vacation / Sick /Bereavement Leave.
• Federal/State/Orleans Criminal District Court Holiday schedules observed.

HOW TO APPLY

Qualified and interested applicants must submit all of the following by no later than Friday June:00 pm CST or position filled. Applicants will be considered and interviewed on a rolling basis until the position is filled.

Cover letter

Resume

Three (3) professional references.

Incomplete applications will not be considered. No phone calls please.

OPD is an Equal Opportunity Employer committed to creating an inclusive workplace. All qualified applicants for employment will be considered without regard to race color religion creed age gender sex sexual orientation national origin disability veteran status political affiliation or genetic information.

Orleans Public Defenders policy regarding requests for reasonable accommodation applies to all aspects of our hiring process. If a reasonable accommodation is needed please contact Sharee Garnett Director Human Resources .