Practice Manager
Practice Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Corewell Health is streamlining the health care delivery system to better serve our community in Southwest Michigan. Our diverse and talented teams of professionals and clinicians in St Joseph and Niles do not just share in the success of our system they make it possible. Driven by our shared commitment to making our communities healthier and stronger we are leading the way in health care innovation with relentless ambition and a belief that anything is possible when we work together.
This Practice Manager is a multi-specialty position including Rheumatology Endocrinology and Neurology.
Scope of work
Responsible for the structure and daily operation of assigned physician practice site(s) managing and working collaboratively with the staff providers and other departments and professionals. Manages the efficient and productive operations of the site with a focus on quality and customer service.
Essential Functions
- Assumes day-to-day accountability for the delivery of quality services through consistent application of policies procedures protocols and standards and through support for an educational plan to meet the needs of the staff and assure competence. Identifies policies/procedures needed for site/service and participates in writing reviewing and revising site/service policies and procedures.
- Responsible for creating an environment that promotes patient satisfaction. Ensures that patients their families visitors customers and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work-related activities. Ensures that work-performed supports Spectrum Healths mission. Responsible for monitoring patient satisfaction data and meeting established target. Ensures that staff are delivering an exceptional experience and responding to concerns and complaints in a timely and effective manner. Develops action plans to create and ensure an environment of patient satisfaction.
- In collaboration with the provider and directors assists in the development and management of the operational and capital budgets. Responsible for monitoring and managing labor and expenses within the practice. Assumes primary accountability for interviewing recruitment/hiring/retention performance monitoring initiating counseling and corrective action and terminating staff consulting with Human Resources and providers. Monitors time and attendance records and prepares/reports payroll for staff.
- Responsible for employee engagement and developing a culture of excellence and engagement within the practice. Creates and maintains a work environment conducive to effective communication collaboration team building and professionalism. Responsible for developing initiating and monitoring change within the office. Holds regular staff meetings and is responsible for timely communication with staff providers and other leadership.
- Participates in quality initiatives as defined by the organization. Ensures that processes and services are continuously monitored for quality cost effectiveness and efficiency. Engages in process and quality improvement initiatives. . Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
- Responsible to ensure recommended patient education materials and programs are developed and implemented.
Qualifications
- Associates degree or equivalent in business management or other related area Required.
- Skills knowledge abilities typically gained through 2 years of related health care / medical practice or related work experience Required.
- 1 year of recent and relevant supervisory or management experience Preferred.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St JosephDepartment Name
Neurosurgery Practice - St Joseph CampusEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
7:30 a.m. - 5:00 p.m.Days Worked
Monday - FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Manager
Employment Type
Full-Time
