Administrator (Redeployment 19453)
Administrator (Redeployment 19453)
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Job Description
- Suffolk County Council - Endeavour House Ipswich IP1 2BX Riverside Lowestoft NR33 0EQ or West Suffolk House Bury St Edmunds IP33 3YU - Hybrid
- 24404 per annum (pro rata for part time)
- 37 hours per week - flexible working options available
- Permanent x 3 posts
This advert is open to current redeployment Suffolk County Council staff only
Were focused on making a meaningful difference in SEND (Special Educational Needs and Disabilities) across Suffolk. How By listening to our people learning from what they say and creating a culture of mutual respect where everyone works together to achieve great things. As an Administrator in the SEND Team youll be as keen to collaborate and build a bright future as we are. So to make a positive impact connect with us and connect with a fantastic career. Reimagine the possibilities.
Suffolk County Council has pledged its commitment to improve services for Children and Young People with SEND (Special Educational Needs and Disabilities) and features in the Suffolk corporate strategy as a key priority for Suffolk major programmes. For more information please visit our plans Our SEND Strategy - Suffolk SEND Local Offer
Your role and responsibilities
As key members of the team you will provide high-quality administrative support focused on SEND and inclusion. Your day-to-day responsibilities will include managing office records monitoring group inboxes drafting routine correspondence and answering calls to support communication with families and professionals. You will contribute to the development and improvement of administrative systems share your expertise to enhance team practices and provide guidance and on-the-job training to colleagues. Youll play an active role in team meetings offer cover for team members when needed and ensure compliance with data protection regulations when handling confidential information. Working closely with Resolution and Tribunals Officers and wider SEND colleagues you will help ensure the smooth running of operations by managing multiple priorities adapting to urgent tasks and maintaining a clear audit trail for collaborative working
There are 2 posts specifically within the Resolution & Tribunals team working alongside officers processing Appeals and Tribunals for SEND and 1 post in the Central Business Support team for SEND.
You will need
- to have a very flexible approach to changing responsibilities and an evolving role/Service
- to be resilient in recognising there may be challenges ahead and excited to face them.
You can view a full list of requirements in theJob and Person Profile (docx). If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
You may not meet all of the requirements but a willingness to learn and grow is valued even if you dont have all the technical expertise yet. If you have a positive attitude towards change and learning you might just be the perfect person for our team.
The team
The Special Educational Needs and Disabilities (SEND) team works closely with children young people and their families schools and other professionals to assess childrens needs and develop Education Health and Care Plans (EHCPs).
We work alongside Special Education Services SEND Funding and Provider Services and Educational Psychology and Therapeutic Services Social Care and Health and we are all dedicated to helping children and young people achieve their individual outcomes.
The countywide Business Support team are pivotal in supporting the compliance of all statutory processes. The team will also maintain efficient and timely correspondence and communication with young people families and carers and ensuring accurate records.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.
For more information
Please contact Qaweta Moffat or Imogen Munford Business Support Assistant Managers for a casual can reach them by calling:
Qaweta on 0 or by emailing or
How to apply
Step 1 - Read the Job and Person Profile (docx)
Step 2 - Click Apply Now to start your online application.
Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
- Describe a time when you had to adapt quickly to a change in priorities or working arrangements. How did you manage it
- Give an example of a task where attention to detail was critical. How did you ensure accuracy and completeness
- Give an example of how youve communicated complex or sensitive information to a colleague or external contact
- Can you share an experience where you supported a team member or covered for someone in their absence What did you learn from it
Step 4 -Upload a CV (without name and personal details).
Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling0.If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm 10 June 2025
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
Required Experience:
Unclear Seniority
Employment Type
Full-Time
