Card Operations Administrator
Card Operations Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title:
Card Operations AdministratorLocation:
CityScapeWhat youll do:
As a Card Operations Administrator you will be responsible for executing on all debit card inquiries. You will be processing maintenance requests questions or guidance that come from all internal and external channels. You may also be asked to handle incoming calls from our front-line servicing teams to support our customers real time. This is a great role that would allow you to grow and expand your knowledge of all debit card and credit card benefits and functions across our card services department. This is not all encompassing in responsibilities.- Positive and motivated individual that can manage through an ever-changing environment
- Collaborative mindset
- Takes pride in work performance to meet or exceed expectations
- High level of organization
- Can communicate at all levels
What youll need:
- Desired Education bachelors degree (minimum - high school diploma)
- Have at least 1 years in Credit card or Debit card operations servicing or support experience
- Entry to intermediate level knowledge of general banking operations; including Consumer and Business Debit Card Commercial Loans Treasury Management and anc banking products and services
- Entry to intermediate level knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices
- Comfortable using Microsoft suite of applications
- Experience working with CRM tools (ex. Salesforce Microsoft365 etc.)
- Entry to Intermediate experience working in a production environment using queues and workflows
- Strong written and verbal communication skills
Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness program. In addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call . When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
Western Alliance Bancorporation
Required Experience:
Unclear Seniority
Employment Type
Full-Time
