Manager, Quality Assurance
Manager, Quality Assurance
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Job Description
Accelerate your career with the most awarded Air Cargo Airline in Canada!
Cargojet is Canadas leading provider of time-sensitive overnight air cargo services and carries overpounds of cargo each business night. Cargojet operates its network across North America each business night utilizing a fleet of all-cargo aircraft Cargojet has been awarded one of Canadas 50 Best Managed Companies as well as being awarded the Shippers Choice Award for the best Air Cargo Carrier in Canada for the past number of
years. Being part of Cargojet will allow you to become a part of a diverse and vibrant family at the leading edge of the air cargo industry both domestically and internationally. Cargojet team members are dedicated hardworking and have a strong sense of leadership and commitment.
Primary Objective of the Position:
The Manager Quality Assurance (QA) for Aircraft Maintenance is responsible for overseeing the airlines maintenance quality assurance program to ensure compliance with all applicable regulatory requirements company policies and industry standards.
Essential Position Functions:
- Manage and maintain the companys Maintenance Quality Assurance Program in accordance with Transport Canada Regulations and company policies and standards.
- Plan execute and oversee internal and external audits of maintenance activities including those performed by the company auditors and vendors.
- Ensure corrective actions are implemented tracked and verified for effectiveness.
- Monitor compliance with the companys Maintenance Control Manual (MCM) and Maintenance Policy Manual (MPM).
- Evaluate and approve subcontracted maintenance providers and vendors.
- Generate reports and metrics to support continuous improvement reliability and risk management efforts.
- Lead the management of the quality management system (QMS) for all aircraft maintenance activities.
- Responsible for the quality and regulatory compliance of all the work performed by Cargojet (AMO).
- Support in the communications with all Regulators and associations representing the Person Responsible for Maintenance (PRM).
- Prepare and approve all Aircraft Certification Authority (ACA) privileges in accordance with the manual under the authority of the Approved Maintenance Organization (AMO) and maintain the qualified personnel listing as well as establish a program to maintain sufficient records in accordance with the requirements of the MPM.
- Support Fuel Farm compliance and IATA Fuel Quality Pool (IFQP) enrollment.
- Support the Maintenance Team through the IATA Operational Safety Audit (IOSA) maintaining compliance reports and leading Corrective Acton Plans (CAP) to closing within the timelines.
- Lead the audit team and maintain the companys Approved Vendor List (AVL) through a complex audit process.
- Support and maintain reporting to all Civil Aviation Daily Occurrence Reporting System (CADORS) and Service Difficulty Reports (SDR) submissions are completed with the regulators.
- Support the management of the technical library to ensure that all necessary manuals schematics and technical data are readily accessible to the maintenance team.
- Drive continuous improvement initiatives within the Quality and Safety departments to improve efficiency safety and compliance.
- Stay current with industry advancements regulatory changes and emerging trends and integrate them into the organizations practices.
- Support the investigations and corrective actions for any non-conformities safety incidents or quality issues.
- Perform any other related duties incidental to the work described herein.
- Responsible for your training and the training of the direct reports ensuring employees remain current with all technical and regulatory training requirements to function in their assigned role.
- Ensure compliance with Safety Management System (SMS) and safety / security policies procedures and standards.
- Ensure a clean and safe workplace for team members.
- Perform any other related duties incidental to the work described herein.
Minimum Qualifications:
- Minimum 5 years of experience in aviation maintenance quality assurance or regulatory compliance.
- Solid understanding of Canadian Aviation Regulations (CARs).
- Practical knowledge of aircraft maintenance processes and documentation requirements an asset.
- Strong attention to detail with good communication and organizational skills.
- Strong background in quality assurance technical training regulatory compliance and safety management within the aviation industry.
- Ability to travel domestically and internationally as required.
Important to Know:
- Cargojet is an equal-opportunity employer. We thank you for your interest. Only those candidates selected for an interview will be contacted.
- We are committed to providing accommodations for persons with disabilities. If you require accommodation we will work with you to meet your needs.
- At Cargojet we make safety the highest priority. Because of this priority and as we operate in a safety-sensitive environment we require all employees to abstain from consuming Cannabis in and outside of the workplace. This is a critical element of our drug and alcohol policy that all employees must comply with at all times.
Required Experience:
Manager
Employment Type
Full-Time
