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Summary:
The Executive Sales Manager is responsible for the profitable operation of the company. This includes overall responsibility for achieving profit results consistent with established expectations and implementing a consistent business development program to maximize billable hours and sales growth thereby increasing market share and operating profits.
Assist management in the annual preparation of a detailed forecast including projected billable hours sales gross profit and net profit (manage expenses necessary to achieve the desired net operating profit).
Directly responsible for the companys revenue
Develop plans and strategies for developing business and achieving the companys sales goals
Manage operations and resources to deliver profitable growth
Exceed customer expectations and contribute to a high level of customer satisfaction
Provide detailed and accurate sales forecasting
Put in place infrastructure and systems to support the success of the sales function
Compile information and data related to customer and prospect interactions
Manage key customer relationships and participate in closing strategic opportunities
Travel for in-person meetings with customers and partners and to develop key relationships
All other duties that may arise to assist in the success of Surge Staffing
Implement and monitor Surge Staffing quality standards for all services rendered.
Implement and manage a detailed marketing program of personal sales calls telephone sales direct mail in-office demonstrations and public relations for the company.
Accurate reporting that is required by client and Surge as requested.
Provide supervision leadership counseling and disciplinary action of on-site managers per facility as assigned.
Monitor customer market and competitor activity and provide feedback to company leadership team and other company functions
Work closely with the marketing function to establish successful channel and partner programs
Direct and manage customer development activities including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues
Implement bill/pay structure to ensure a proper gross profit level in conjunction with management team
Determine customer credit extensions with assistance from the corporate credit department.
Implement corporate collection policies and procedures.
REQUIREMENTS
Bachelors degree or equivalency in work experience and education required.
Previous experience in sales human resources or a service industry required.
Strong sales/marketing skills needed to meet business development goals.
Proven track record for successful business development.
Strong PC skills and the ability to navigate within the iforce system
Must have strong written and verbal communication skills as well as strong customer service skills.
Ability to advise counsel guide and negotiate with others (e.g. staff temporaries).
Ability to develop (i.e. through teaching training etc.) the professional skills of employees.
Ability to analyze and evaluate people data and things to determine courses of action.
Ability to effectively and tactfully deal with people.
Ability to shift back and forth between two or more tasks.
Ability to understand and accurately apply basic math skills.
Ability to make competent use of work-related equipment and materials.
Ability to access areas where needed people information or equipment are located.
Ability to produce results within an unstructured environment and have the flexibility to identify and respond to changes in priorities.
EQUAL OPPORTUNITY EMPLOYER
Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation national origin veteran status genetic information or any other status protected by law. Surge is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact Human Resources at
Job Type: Full-time
IND1
Required Experience:
Manager
Full-Time