Retail Operations Assistant
Retail Operations Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This job performs tasks related to the oversight of retail and branch operations. This will include managing OMBs online account opening platform assisting customers with account related questions and needs providing branch support for bank employees daily review and processing of teller batches assisting with the deployment of new products and services resolving system issues with teller and new account platforms assisting with regulatory and compliance activities and performing teller and personal banker duties in a branch as needed.
- Hybrid work environment; weekly schedule requires a combination of on-site and home office hours.
- On-site: 3110 S Delaware Ave Springfield MO 65804
- 8:00 pm - 6:00 pm Monday Friday; occasional additional hours as needed
- Full-time 40 hours per week average
- High school diploma or equivalent
- Ability to maintain a home office that provides a secure and confidential environment for work activities.
- A minimum of three years in retail banking including teller transactions and new accounts
- Prior experience in a retail or deposit operations role preferred
- Advanced knowledge of deposit regulations and fraud mitigation preferred
- Prior experience with Jack Henry Silverlake CPI Instant Issue and Narmi platforms preferred
- Excellent customer service and strong communication skills
- Sound decision making skills and ability to work independently
- Strong mathematical problem-solving and computer skills
- Effective multi-tasking and organizational skills
- High degree of work accuracy with attention to detail
- Willingness to proactively cross-sell bank products & services
- Complete an application at Human Resources at careers@or for more information
- Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
- Stability with a locally owned community bank that is growing and expanding in the region
- Paid Leave: Vacation Military Bereavement and Jury Duty
- Cost friendly insurance: medical dental vision critical illness accident supplemental lifew/ AD&D
- 100% matchof retirement savings (up to plan limit)
- Discounted financial servicefeeson select OMB products and services
- Plus more
Employment Type
Full Time
