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Position Summary
Assist in designing user interfaces and web pages to ensure a consistent and intuitive user experience across various browsers and devices.Role and Responsibilities
MULTIPLE POSITIONS AVAILABLE
Position Responsibilities:
Assist in designing user interfaces and web pages to ensure a consistent and intuitive user experience across various browsers and devices. Support the Customer Care group across a variety of design needs including end-to-end small feature-level designs or general consultation on UX or aesthetics. Contribute to creating user flows and design assets and clearly communicate design concepts through documentation and presentations. Address design needs for different clients and media types for Customer Care. Facilitate effective communication of design ideas and solutions during reviews and handoffs to developers. Clearly communicating outputs and design thinking using data as needed to an array of audiences and in an array of forums including internal design reviews and handoffs to developers. Uphold style and branding consistency to support Customer Care objectives. Additionally assist with integrating feedback from team members and stakeholders into design iterations aid in creating documentation and specifications for development teams and validate design decisions. Participate in concepting exercises as needed in the Customer Care group objective.
Position Requirements:
Bachelors degree in UX/UI Web Design & New Media Digital Arts or a related field and two (2) years of experience as a Designer II Visual Communication Design or related occupation working in a design environment. The 2 years of experience must include: 1. Understanding of design cycle: design iteration and validation; 2. Experience with designing forms to minimize friction and enhance usability; 3. Experience with customer experience (CX) user flows and creating outputs ready for development; 4. A portfolio showcasing examples of user experience and visual design work including CX journeys; and 5. Experience using UX/UI tools including Jira Adobe Creative Suite and XD.
Hours: Full Time 40 hours/week. Salary Range: $134500/year to $202000/year
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Skills and Qualifications
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Full-Time