Senior Delivery Manager
Senior Delivery Manager
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Job Description
What is The Role
As part of our Professional Services team the Senior Delivery Manager will lead the end-to-end delivery of complex high-value projects in India and across the APJ region. This includes the execution of large-scale search observability and/or security solutions built on the Elastic technology platform.
This role demands strong project leadership a proven technical foundation and a customer-centric approach to ensure success in highly complex multi-stakeholder environments. The ideal candidate brings deep project management experience understands structured delivery frameworks and can guide cross-functional teams while building positive relationships internally and externally.
What You Will Be Doing
- Leading the delivery of Elastic-based Observability solutions for enterprise customers.
- Running project governance including detailed delivery planning budgeting risk and issue tracking customer engagement and Steering Committee facilitation.
- Driving alignment across cross-functional multifaceted customer organizations to ensure execution and outcomes.
- Being responsible for teams of up to 15 members including Elastic consultants customer personnel and third-party vendors.
- Coaching and mentoring sub-stream leads and project team members to maintain high standards of delivery and consistency.
- Ensuring timely customer sign-offs at project milestones and managing formal transitions and closures.
- Working closely with Elastic Sales Engineering Legal and Finance teams to align project delivery with contractual and business objectives.
- Managing external service providers embedded in the delivery team to ensure accountability and performance.
- Reporting internally to Elastic leadership clearly articulating project status risks issues and customer concern paths.
- Contributing to Elastics internal knowledge base consulting methodologies to support continuous improvement.
What You Bring Along
- 8 years of experience delivering enterprise-scale initiatives.
- Demonstrable ability to lead delivery across complex enterprise environments with multiple business and technical collaborators.
- Hands-on technical experience implementing IT solutions ideally related to search analytics observability or infrastructure.
- Strong organizational skills including experience with detailed delivery plans governance frameworks and risk mitigation strategies.
- Confident in facilitating Steering Committees and executive level meetings to drive progress and alignment.
- Effective communicator with the ability to translate technical and delivery details into clear updates for multifaceted audiences.
- Capable of mentoring and leading cross-functional teams across workstreams and phases of delivery.
- Willing and able to work on-site and travel within India or regionally as needed for customer engagements.
Bonus Points
- Bachelors or advanced degree in Computer Science Engineering Business or a related disciplineor equivalent experience.
- Project management certifications such as PMP PRINCE2 or Scrum Master.
- Familiarity with the Elastic Stack (Elasticsearch Kibana) Linux environments or distributed systems.
- Experience managing third-party vendors and integrating them into delivery processes.
- Passion for open-source technologies and working in a collaborative environment.
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Required Experience:
Manager
Employment Type
Full Time
