Digital Care Operations Lead (Redeployment - 19525)
Digital Care Operations Lead (Redeployment - 19525)
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Job Description
- Suffolk County Council Endeavour House Ipswich IP1 2BX - Hybrid
- 46670 per annum (pro rata for part time)
- 37 hours per week - Flexible working options available
- Permanent
At Suffolk County Council were reimagining what local government can achieve. Were a forward-thinking organisation that values innovation collaboration and making a real difference in our communities. When you join us as a Digital Care Operations Lead youll be part of a team that empowers its people to explore new ideas create meaningful connections and shape the future of Suffolk.
Reimagine the possibilities.
Your role and responsibilities
As our new Digital Care Operations Lead youll play a vital role in transforming adult social care through digital innovation. Youll lead the operational management of our Digital Care Team and the Cassius technology servicean award-winning initiative that uses cutting-edge digital devices to support independence and wellbeing.
In this role you will:
- Oversee the day-to-day operations of the Cassius service ensuring smooth service delivery stock management and staffing levels aligned with referral volumes.
- Manage the digital care budget monitor expenditure and oversee funding across initiatives beyond the core contract.
- Champion change by embedding digital care solutions into social work practice and culture and provide clear communication and guidance to practitioners and managers.
- Lead on savings methodology and benefit tracking escalating risks where necessary.
- Provide operational oversight of digital care portfolio projects.
- Line manage a dynamic team including Digital Practice Leads Digital Discharge Coordinators and the Cassius Operations Coordinator while supporting their development and cross-service collaboration.
You will need
We hope youll bring:
- Strong experience in operational management ideally within a health or social care setting.
- A passion for digital innovation and its potential to improve lives.
- Excellent communication and leadership skills.
- Confidence managing budgets contracts and service performance.
- A collaborative mindset and a drive to make a positive impact.
You can view a full list of requirements in theJob and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
Youll be joining Suffolks Digital Care Team - sector leaders in using technology to enhance adult social care. Were proud of our Cassius service which helps people live happy independent and connected lives. Our team is collaborative forward-thinking and passionate about making a difference. We support hybrid working and value flexibility innovation and wellbeing.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report
For more information
Please contact Vimmi Hayes for a casual conversation. You can reach them by calling 0 or emailing
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click Apply Now to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
1. What particular skills and experience do you bring to the role that makes you a strong candidate to join the Digital Care Team as a Digital Care Operations Lead
2. Using an example of a time when you had to manage a wide range of external stakeholders how did you make sure you had full and active engagement
3. Provide details of your experience and skills insupplier management and performance and working in commercial did you do and what difference did this make to the service provided
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability please contact us at 0 or
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling 0. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date:11.30pm 11 June 2025.
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
Employment Type
Full-Time
