F&B Attendant (Pool Bar)

Food & Beverage Attendant (Pool Bar)

About the Company

Marriott Internationalportfolio of brands includes JW Marriott alongside 33 other Marriott International is the worlds leading global hospitality company with more brands more hotels and more opportunities for associates to grow and succeed.

JW Marriottis part of Marriott Internationals luxury portfolio and consists of more than 135 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment.

JW Marriott Gold Coast Resort & Spa is looking for enthusiasticFood & Beverage Attendantto join our fantastic F&B team at the Pool Baron apart time basis.

About the role

Youre a food and beverage enthusiast who really enjoys making others feel at home. When you work with us youll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business opening yourself to various career options. No matter your path well make sure you feel right at home.

Serve food courses and alcoholic beverages to guests in the pool area tables and sun lounges and clear the tables and sun lounges once customers have finished eating/drinking. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communicate additional meal requirements allergies dietary needs and special requests to the kitchen. Record transactions in MICROS system at the time of order. Check-in with guests to ensure satisfaction with each food course and/or beverage. Maintain cleanliness of work areas china glass etc. throughout the day including the bar the tables and sun lounges around thepool. Complete closing duties including restocking items turning off lights etc. Present physical and accurate checks to guests and process payments. Collect unused towels from the sun lounges and around the pool. Re-stock towel towers and take soiled towels to the laundry.

Critical responsibilities:

• Ensure efficient friendly and professional service is provided to all guests
• Warmly welcome & serve our guests
• Be an expert on the hotel know it inside and out to ensure our guests receive a dynamic service experience
• Meet & connect with our guests and give them an experience beyond their expectations
• Assisting all guests with menu dietary requirements and recommendations
• Ensuring accuracy with requests orders and service delivery
• Use of POS system
• Stock ice glassware and paper supplies.
• Ensuring all service areas are immaculate
• Promoting safety and supporting WHS practices

Successful Candidates will have:

• Previous experience in food & beverage service is a big plus
• Responsible Service of Alcohol Competency Card (RSA)
• Has a positive can-do attitude
• Enjoys working in a fast-paced environment
• Barista skills advantageous
• Beverage knowledge desirable
• Flexible availability including weekends and public holidays

The Benefits

• Enjoy the benefits of:
• Unlimited strategic development and career opportunities
• Generous accommodation and food and beverage discounts including all properties within the Marriott International group
• Recognition programs to keep you motivated
• The best hotel training opportunities provided
• Wellbeing and mindfulness programs to ensure you stay healthy