Business Applications Analyst
Business Applications Analyst
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$ 6569 - 8738
1 Vacancy
Job Description
The salary for this position is: $6569.00 - $8738.00 monthly
Thurston County Information Technology (IT) Department seeks a Court Technology Specialist (Business Applications Analyst) for Thurston County Superior Court. This position will provide IT support to all levels of court staff and act as intermediary between IT and Superior Court. This position will require extensive study and knowledge of the Courts processes and procedures the technology currently in use and technology that is available to assist in the needs of the Court. The Courtroom Technology Specialist will develop and refine relevant operating procedures. The Court Technology Specialist introduces new technology and efficiencies to streamline the Courts workflow. This position will be assigned to Superior Court and will report to the central IT Department.
Essential functions may include but are not limited to the following:
- Responds to users inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions
- Works with all levels of Court staff to solve simple day-to-day IT-related issues.
- Facilitates communication between IT staff and Superior Court staff for resolving hardware and software issues.
- Dedicated to teamwork and achieving shared IT goals.
- Facilitates onboarding and offboarding of Court staff with Thurston County IT systems and Administrative Office of the Courts (AOC) case management system.
- Sets-up client with system accounts and accesses in office/department specific system. Verifies data access requests for approval. Ensures system is secure from unauthorized access.
- Works directly with court administrator judges court staff and information technology department to align short- and long-term business goals and Court-wide technology initiatives.
- Recommends and introduces technological efficiencies to streamline Court processes.
- Coordinates installation of hardware and software updates changes and enhancements. Installs and implements newly purchased software.
- Participates in database and operating system upgrades. Tests installed versions to ensure system is running properly.
- Installs monitors and maintains audio-visual (AV) equipment. Ensures the effective operation of all audio-visual needs and end-user technologies for judges and court participants.
- Develops training procedures for staff and users related to the hardware/software and case management system.
- Maintains inventory of software and hardware throughout the department.
- May perform other duties related to the specific business operation.
- To view the full job classification click here: Business Applications Analyst
WORKING CONDITIONS:
- Work Environment Work is performed primarily in an office environment in Olympia Washington. Employee regularly sits for long periods of time at a computer screen. Physical exertion is required for lifting usually not exceeding 50 lbs. Installation of various computer parts may also require bending kneeling stooping reaching and crawling.
- Average Schedule - Monday Friday 7:00 a.m. 4:00 p.m. During emergencies or special projects this position may be required to work an irregular schedule which could cause a temporary change in normal work hours. This includes working non-business or extended hours.
WHO WE ARE:
Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized appreciated and responded to in ways that fully develop and utilize each persons talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures lifestyles backgrounds and perspectives who are committed to our vision and core values. Thurston County Racial Equity and Inclusion Webpage
WHAT WE OFFER OUR EMPLOYEES:
- Work-Life Balance: We are committed to ensure that our staff experience the reward of public service while also sustaining a routine that suits each individuals lifestyle.
- Plan For Your Future: As a member of our team you will enjoy great employee benefits including a retirement plan pre-tax savings accounts as well as comprehensive health care and dental/vision care for you and your family. Please visit Thurston County Employee Benefit Plans for more information.
- Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays.
- Robust Training Program: Employees are encouraged to attend County paid training to help them further their career learn new skill sets and stay on top of emerging trends in our industry. We also encourage our staff to participate in professional organizations and attend conferences.
- Flexible Work Schedules: Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.
- Deferred Compensation: The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.
- Flexible Spending Account (FSA): Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.
- Public Service Loan Forgiveness: This is a federal program which allows full-time public service employees who have made qualifying payments for certain loans to get their student loans repaid. Public Service Loan Forgiveness Program
Why youll love it here: Thurston County is located between Seattle and Portland in Western Washingtons South Puget Sound Region. Perched in between the mountains and the ocean the area boasts the perfect blend of year-round outdoor activities including boating hiking skiing and more. The region is also home to the state capitol city of Olympia known for its many restaurants microbreweries coffee shops farmers markets kids activities history and art events. Discover more about life in Thurston County at .
Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job and we understand that may be someone who will learn some of these skills on the job. If you are interested in this position and meet the minimum qualifications we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold.
QUALIFICATIONS:
- Associates degree in computer science or related field and two years of progressive responsibility with at least six months in a leadership capacity.
- A demonstrated experience and knowledge of hardware including personal computers network servers routing devices printers plotters etc. Thorough knowledge of software including network and desktop operating systems office automation programming languages database products.
- Depending upon area of assignment knowledge and experience related to specific offices/departments needs and have a clear knowledge and considerable background of the office/department served.
- Thorough knowledge of software including network and desktop operating systems office automation programming languages database products.
- Knowledge of pertinent local state and federal laws.
- Ability to interpret policies and procedures and to analyze complex problems.
- Ability to prioritize work meet deadlines and manage a database.
- Current Washington State Drivers License or have requested and obtained an appropriate accommodation.
DESIRED SKILLS:
- Strong technical skills knowledge and experience in court applications administration or case management systems.
- Familiar with audio visual recording and conferencing systems support preferably in a court environment.
- Thorough knowledge of MS O365 and Adobe Pro/DC.
- Thorough knowledge of various video and audio file formats associated with media players.
- Strong customer service and problem-solving skills including the ability to provide prompt and courteous responses to users questions or technology issues.
- Ability to work effectively under tight timelines and pressure.
- Proven ability to partner and collaborate with customers on projects and work requests; help identify business requirements document business processes and recommend solutions.
- Forward thinker who can enable new ideas or improved methods for system efficiencies and work solutions.
- Self-starter who can lead or participate as a member of a self-directed work team and utilize the resources of other team members.
- Ability to communicate (oral and written) clearly and effectively with all levels within the organization.
- Experience installing configuring and updating software applications collaborating with software vendors and ensuring the security of IT resources.
- Ability to interact professionally with all levels of Court personnel.
- Experience working for courts or justice system partners.
- CompTIA A CompTIA Network and Microsoft Certification(s) preferred.
OTHER RELATED RECRUITMENT INFORMATION:
Questions about this recruitment Please contact: Lisa Corman at or
This position is:
- Represented by a union
- Eligible for benefits
- Eligible for overtime under the Fair Labor Standards Act (FLSA)
- Not eligible for telework
Items requested for consideration:
- Application
- Resume
- Letter of Interest
Please note: Information in this announcement is subject to change without notice at any time during the length of the job advertisement.
THURSTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Thurston County is committed to provide equal opportunity to all persons seeking or having access to its employment services and activities which is free from restriction based on race sex marital status color creed or religion national origin age sexual orientation including gender expression or identity pregnancy status as an honorably discharged veteran or military status genetic information or the presence of any sensory mental or physical disability unless based upon bona fide occupational qualifications. Applicants with disabilities who need accommodation with the application or selection process should contact Thurston Countys Human Resources at . Those who are deaf deaf-blind hard of hearing or speech impaired may use the statewide relay system to reach Thurston County offices and departments to conduct their business telephonically. Relay users can simply dial 7-1-1 (or 1-) to connect with Washington Relay.
Required Experience:
IC
Employment Type
Full-Time
