Veterinary Receptionist
Veterinary Receptionist
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Job Description
Cainhoy Veterinary Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our mission to celebrate and embrace diversity and inclusionexpect to be supported in your work and home life with:
- A comprehensive benefits package including medical dental and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary:$16-$19 per hour
Schedule: 35-40 hours a week Mon-Fri alternating weekends
Key Responsibilities:
- Greet clients and their pets complete the appointment sign-in process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
About Cainhoy Veterinary Hospital
Our hospital is a brand new facility built in 2021 with state of the art equipment! Were focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services our hospital is equipped with digital radiography digital dental radiography and in-house labs.
Employment Type
Hourly
