Business Admin Apprenticeship
Business Admin Apprenticeship
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Job Description
Business Admin Level 3 Apprenticeship Pennine Education
We are currently seeking to recruit a hardworking and enthusiastic individual to join our administration team. The Business Administration Apprentice will be expected to give comprehensive administrative support to the admin team.
Key Details
Salary:7.55p/h increasing to National Minimum Wage after 12 months
Working hours:Monday - Friday 08:30am 16:30pm 37.5 hours
Location:Pennine Education Limited Hollinwood Business Centre Albert Street Oldham Greater Manchester OL8 3QL
Apprenticeship Details -16 months expected duration to complete working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider:LMP Education (rated 1st best UK training provider)
We are seeking a motivated Business Administration Apprentice to join our friendly team. This is a fantastic opportunity to learn about business operations within the education technology sector while gaining a recognised Business Administrator Apprenticeship qualification plus the opportunity to gain a recognised MIS Support Accreditation qualification. About the Role as a Business Administration Apprentice youll play a vital role in supporting our team to deliver high quality services to our customers. Youll gain exposure to a variety of tasks developing essential business skills while contributing to the smooth running of our business operations.
- Provide administrative support to the team including handling emails phone enquiries and customer queries.
- Support the team by taking phone calls and logging and tracking customer support tickets in Freshdesk our call logging system and following up on any actions.
- Maintain and update client records and data within our CRM system- Freshdesk and maintain accurate customer email distribution lists
- Assist with scheduling client appointments training sessions and webinars.
- Help prepare and distribute client documentation such as user guides and training materials.
- Assist with processing invoices purchase orders and other financial documents.
- Contribute to internal projects such as improving processes and resources.
- Ensure accurate and confidential handling of data in line with GDPR and company policies.
- Support marketing activities such as preparing newsletters and social media content.
- Support the team in maintaining the company website.
Desired skills and Personal Qualities:
- A team player with a positive proactive attitude.
- Eager to learn and develop new skills in a dynamic client-focused environment.
- Organised reliable and able to manage multiple tasks effectively.
- A confident communicator both written and verbal with strong interpersonal skills.
- Comfortable using Microsoft Office (Word Excel Outlook) and willing to learn new systems and software.
- Enthusiastic about supporting schools and contributing to the wider education sector
About the Employer
Established in 2014 Pennine Education Ltd is a trusted partner to 150 schools and Academies providing expert support and guidance in the use of the two leading Management Information Systems (MIS) SIMS and Arbor. We help schools optimise their data management processes ensuring they have the skills and knowledge to manage pupil & staff information reporting Finance and compliance with Statutory Returns with confidence. We provide a customer Helpdesk open from 8.30 - 4.30 daily including school holidays.
What we offer
- Full training and support towards the Business Administrator Apprenticeship.
- Genuine career opportunity for anyone interested in developing a career in either supporting schools MIS or and Administrative/Business Manager role within a school
- Hands-on experience working with MIS systems like SIMS and Arbor.
- Opportunity to train for a recognised MIS Support Accreditation (Arbor)
- A supportive team environment with opportunities for learning and development.
- 23 days annual leave plus bank holidays
#LMPEducation
Employment Type
Trainee
