work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
05-06-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecaller job description typically involves making outbound calls to potential customers to promote products or services handle incoming calls and manage customer interactions. The role requires strong communication skills sales acumen and the ability to engage with customers effectively to generate leads close sales and provide excellent customer service.
Key Responsibilities:
Outbound Calls: Make calls to potential customers to promote products or services explain features and benefits and generate interest.
Inbound Calls: Handle incoming calls address customer inquiries concerns and complaints.
Lead Generation: Identify potential leads and follow up with them to convert interest into sales.
Sales and Customer Service: Persuade customers to make purchases schedule appointments and provide excellent customer service.
Record Keeping: Maintain accurate records of customer interactions in the database.
Follow-up: Follow up with leads and existing customers to ensure customer satisfaction and achieve sales targets.
Customer Relationship Management: Build and maintain positive relationships with customers.
Compliance: Adhere to all regulatory and legal guidelines for telecalling.
Product Knowledge: Educate customers about the specifications features pricing and benefits of products or services.
Required Skills:
Excellent Communication Skills: Strong verbal and written communication skills are essential for effective engagement with customers.
Interpersonal Skills: Ability to build rapport and develop positive relationships with customers.
Sales and Persuasion Skills: Ability to effectively promote products handle objections and persuade customers to make purchases.
Customer Service Skills: Ability to address customer inquiries concerns and complaints in a professional and helpful manner.
Listening Skills: Ability to actively listen to customer needs and requirements.
Computer Skills: Basic computer skills for using CRM systems and maintaining records.
Adaptability and Resilience: Ability to handle pressure and adapt to different customer interactions.
Problem-Solving Skills: Ability to identify and resolve customer issues.
Employment Type
Full Time
Key Skills
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