Valet Parking/Door Attendant (On Call Part Time) - DoubleTree by Hilton Alana - Waikiki Beach

The beautifulDoubleTree by Hilton Alana - Waikiki Beach is hiring an On-Call Valet Parking/Door Attendant to join the team.

Do you have a genuine spirit to serve and want to enhance your hospitality skills Apply today! Be part of a team that is ranked #1 on Great Places to Work and on Fortunes Worlds Best Workplaces list!

Classification: On call Part-Time

Schedule: Varied - AM/PM/Overnight

Hourly Wage: $18.08

Ideal Candidate:

Will have scheduling flexibility to be scheduled according to business needs at any given notice.

What will I be doing

AValet Parking/Door Attendantis responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving arriving and departing guests in a friendly courteous manner to and from their accommodations transporting their luggage. Acquaints each guest with room and features.

• Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage.
• Ability to operate vehicles with automatic and standard transmissions.
• Tickets vehicle writing guest name room number car license make/model amount of charge and length of stay on ticket. Follows established procedures for car control including but not limited to maintaining neat accurate logs of keys and completing required valet parking log sheets and reports. Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed.
• Greets and thanks guests in proper English using a clear pleasant voice. Responds to inquiries with accurate information regarding directions to local attractions car rentals meeting rooms etc. according to individual needs. Assists guests with taxi services wheelchair requests parking options etc.
• Promptly answers Valet phone using positive and clear English communication. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services. Responds accurately to general inquiries regarding hotel services and attractions.
• Opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area issuing claim checks and tagging bags as needed. Assists guests with check-in procedures.
• Ability to lift carry or otherwise transport luggage weighing a maximum of 75 lbs.
• Retrieves guest items from cars busses vans and carts. Grasp lift carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigates bell cart through public areas guest room corridors and to elevators.
• Escorts customers to accommodations visually inspects room and telephone and deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference.
• Organizes and store luggage as necessary in a designated area.
• Greets customers immediately with a friendly and sincere welcome. Remain calm and attentiveespecially during heavy hotel activity and emergencies.

What are we looking for

LICENSES OR CERTIFICATES

Valid drivers license and good drivers abstract required.

GROOMING/UNIFORMS

All employees must maintain a neat clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits.

EOE/AA/Disabled/Veterans