Systems And Network Engineer

• 1. Technical tasks
     1. Network Infrastructure Management
• Maintain implement and manage the companys network infrastructure including LAN WAN WLAN and VPN connections.
• Ensure network reliability performance and security through the implementation of best practices and industry standards of Egis.
• Monitor network traffic analyze data and implement optimizations to improve efficiency and resource utilization.
  1. 1. System Administration
• Administer and maintain servers storage systems and virtualization environments ensuring optimal performance availability and security.
• Perform routine maintenance tasks such as patches and updates to minimize downtime and mitigate security risks.
  1. 1. Middleware and Databases Administration
• Administer and maintain our DBMS ensuring optimal performance availability and security.
• Administer and maintain our Middleware tools ensuring optimal performance availability and security.
  1. 1. Network Security
• Implement and maintain security measures including firewalls intrusion detection/prevention systems and endpoint protection solutions to safeguard against cyber threats and unauthorized access in compliance with Group rules.
• Participate to regular security audits vulnerability assessments and penetration testing under the governance of EGIS Digital IS & IT IOP and whit the Help of our SOC (Security Operation Center) to identify and address potential vulnerabilities and weaknesses in the network infrastructure.
  1. 1. Backups
• Ensure backup (servers and network) and regularly test our backup solutions.

• 1. Operational tasks
     1. User Support and Customer Care
• Provide technical support to internal users and external customers addressing inquiries troubleshooting issues and resolving problems in a timely and efficient manner (respect of our internal SLA).
• Foster positive relationships with end-users and stakeholders ensuring their needs are met and their feedback is valued and acted upon.
  1. 1. Project Management and Collaboration
• Collaborate with cross-functional teams including software developers project managers and business stakeholders to support the successful delivery of IT projects and initiatives.
• Participate in the planning design and implementation of new technologies systems and solutions ensuring alignment with business objectives and technical requirements.
• Respect the commitment deadlines made with our various clients
  1. 1. Continuous Improvement
• Stay abreast of emerging technologies trends and best practices in IT systems and network engineering and evaluate their potential applicability and impact on the organization.
• Identify opportunities for process improvements automation and optimization and drive initiatives to enhance the efficiency reliability and scalability of the IT infrastructure.
• Be a source of suggestions for improvement purposes. Participate in the harmonization and consolidation of different environments

• 1. 1. Documentation & Reporting
• Ensure the implementation of operating procedures
• Ensure the drafting of documents related to its activity as part of recurring operations
• Develop your technical and methodological know-how through the opportunities offered within the IT department (training personal culture working together with a technical expert from the team)
• Participate in various follow-up meetings (daily weekly)
• Ensure clear reporting and give visibility of your work to your Manager and direct hierarchy

• 1. ITIL tasks
     1. Incident & problem management
• Record and qualify technical incidents. Complete tickets and statuses correctly
• Participate in the diagnosis and resolution of incidents and problems
• Provide support to the HelpDesk by writing diagnostic sheets
• Ensure problem management in the event of recurring incidents first finding a workaround solution if necessary then secondly a definitive and lasting solution

• 1. 1. Change Management
• Process requests for changes to its scope and monitor their completion.
• Provide assistance to the EGIS change manager to technically qualify requests and participate in the CAB (Change Advisory Board) if necessary. Evaluate the risks and possible impacts.

Qualifications :

1. Qualifications

• Skill : 5 years studies (Engineer) in Computer Science Information Technology or a related field.
• Skill : French spoken would be a bonus
• 10 years of experience in IT systems and network engineering roles with demonstrated expertise in network architecture and system administration.
• In-depth knowledge of networking protocols technologies and architectures including TCP/IP DNS DHCP VLANs routing and switching.
• Hands-on experience with network equipment and technologies from leading vendors (ARUBA FORTINET AZURE).
• Proficiency in system administration tasks including server deployment configuration management and troubleshooting (WINDOWS LINUX AZURE).
• Proficiency in DBMS administration tasks creation configuration and troubleshooting (MS SQL Server MariaDB PostgreSQL MySQL)
• Proficiency in Middleware administration tasks configuration and troubleshooting (Java IIS Apache)
• Strong understanding of cybersecurity principles and best practices with experience implementing security controls and risk mitigation strategies.
• Hands-on experience of ITSM tools (ServiceNow would be appreciate)
• ITIL v4 certification would be a bonus
• Users satisfaction centric.
• Excellent communication and interpersonal skills with the ability to interact effectively with technical and non-technical stakeholders at all levels of the organization.
• Proven track record of delivering high-quality customer support and service excellence in a dynamic and fast-paced environment.

Relevant certifications would be appreciated and are highly desirable.

Additional Information :

Personal Attributes:

• Strong analytical and problem-solving skills with the ability to think critically and act decisively.
• Excellent communication and teamwork abilities to collaborate effectively with cross-functional teams.
• Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
• Keen attention to detail and a proactive approach to identifying and mitigating security risks.

Remote Work :

No

Employment Type :

Full-time