What is it all about
The Regional Office Manager reports directly to Corporate Services with a dotted line to the Country Manager. They are based at the Warsaw Head office but is responsible for all the Warsaw and Central Eastern Europe offices.
What we expect of you day to day:
Operations
- Maintain a safe and secure working environment respecting all health & safety regulations (Visa rules and regulations Polish labor law) implementing all required trainings and drills
- Effectively and successfully respond to problem situation
- Management of special situations (pandemics etc.)
- DocuSign management for CEE Cluster
Security and H&S:
- Guarantee of clean and safe offices liaising with the contracted service and ensuring that they comply with Visa standards (both security and H&S)
- Point of contact for Security London & Facilities: Crisis Management Team member 24- hour availability for security incidents related to the office Dawn Raid Trainings
Facilities:
- Manage team of administrative support and receptionists
- Manage relationships: vendors service providers and landlord
- Manage Ask Facilities & Condeco use and petitions
- OM Playbook
- Supervision and active participation in any facilities renovations or expansions as well as routine maintenance
Finance
- OPEX budget preparation and fulfillment POs contracts Invoice payment etc.
- Monthly Cashbook for London
- Tax payments for entity
- Strong support in audit processes
Events
- Facilities logistics meeting rooms
- Offsites for Visa employees from other sites
- Offsites for CEE offices and for departments
- Create & publish communications on behalf of the leadership team for items that are of interest to the entire office.
- Send client communications and invitations from the Visa Europe mailbox ensuring correct text and format.
Various:
- Selection training and management of Reception team
- Support and coordination with IT
- Visa-branded merchandising (selection tracking delivery and distribution)
- Create and implement initiatives to better the workplace experience (in conjunction with CS Lead).
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
What were after...
- Bachelors Degree or diploma in business management finance or hospitality (nice to have)
- 5 or more years of admin and office management experience in very busy and international environment covering regional activities and regional offices
- experience in supporting large events supporting facilities for other Offices/Hospitality/Executive Assistance
- Experience managing team
- Great communication skills and working under the pressure
- English and Polish on Advanced level at least
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time