Enterprise Account Executive - Atlanta (Southeast)
Enterprise Account Executive - Atlanta (Southeast)
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1 Vacancy
Job Description
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible award-winning workplace.
Location- Atlanta GA
Overview of the Role
PagerDuty seeks an Enterprise Account Executive with a proven track record of acquiring new business and driving growth within existing accounts. This dynamic role requires balancing hunting for new opportunities and nurturing relationships with current customers while selling our SaaS products to Enterprise-level organizations. Reporting to a Regional Sales Director you will be pivotal in expanding our customer base and maximizing value within existing accounts.
In this role you will manage a diverse pipeline of opportunities from new logos and within our existing customer base ensuring a balanced focus on acquisition and retention. Your target accounts will align with our ideal customer profile focusing on organizations with $500 million in revenue. You will be responsible for approximately 12-20 key accounts emphasizing securing new business while expanding and deepening relationships in current accounts. Your ability to navigate multi-product solutions and engage with various stakeholders across new and existing accounts will be essential to success.
At PagerDuty we value customer-centric sales strategies and highly emphasize delivering exceptional experiences. Your mission will be to drive new sales and ensure our existing customers continue to realize the full value of our products and services.
This is more than just a sales roleits an exciting opportunity to showcase your skills in new business acquisition and account growth leveraging your tech savvy to influence potential and current customers. Join us at PagerDuty and help us deliver robust solutions that make an impact across both new logos and existing partnerships!
Key Responsibilities:
Value Selling:
- Highlight the unique value our products and services provide addressing the challenges of new prospects and the evolving needs of existing customers.
- Focus on building long-term relationships by solving customer pain points with tailored solutions.
- Develop a deep understanding of customer needs to position PagerDuty as a strategic partner for new and current clients.
Sales Effectiveness:
- Establish and maintain strong consultative relationships with new prospects and existing clients.
- Drive new business and expand existing accounts by identifying upsell and cross-sell opportunities.
- Effectively manage complex multi-product sales cycles across new and existing accounts focusing on delivering strategic outcomes.
- Lead high-level conversations with senior executives (VP) to drive interest align initiatives and secure support for new projects.
- Present tailored solutions building credibility and trust and demonstrating the value of PagerDutys offerings.
Account Growth & Acquisition:
- Focus on acquiring new logos while nurturing and expanding relationships within existing accounts.
- Utilize a mix of inbound and outbound prospecting including leveraging marketing alliances and BDR programs to identify and qualify new opportunities.
- Develop tailored strategies to penetrate target accounts and identify decision-makers influencers and key stakeholders.
- Collaborate with internal teams and resources to ensure effective territory and account management.
Sales Execution:
- Drive sales cycles by ensuring accurate forecasting managing pipelines effectively and closing deals with new and existing customers.
- Coordinate with internal teams to ensure customer needs are met and all commitments are fulfilled contributing to long-term strategic growth.
- Document key customer interactions including qualification next steps and value propositions using frameworks like MEDDICC and COM.
Planning & Strategy:
- Develop a strategic plan to map out target accounts identify priorities and collaborate with cross-functional teams to drive growth.
- Use historical data market insights and competitive intelligence to inform sales strategies and forecasts accurately.
Basic Qualifications:
- 8 years of field sales experience preferably in SaaS or software sales.
- 4 years of experience managing existing accounts and expanding into new areas within those accounts.
- Enterprise Account Management experience with $500M Fortune 500 and Global 2000 companies
- Previous experience in a multi-product selling environment.
- Ability to travel approximately 30%.
Preferred Qualifications:
- Proven success in acquiring new business while growing existing accounts.
- Strong time management deal management and analytical skills.
- Consistent track record of exceeding sales targets in both acquisition and account expansion.
- Experience with MEDDIC SPIN Challenger Sales and similar sales methodologies.
PagerDuty is a flexible hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections drives innovation and accelerates learning.
The base salary range for this position is 130000 - 160000 USD. This role may also be eligible for bonus commission equity and/or benefits.
Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.
Hesitant to apply
We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. While we offer flexibility within our established locations wecannot employ candidates residing in:
Location restrictions:
Australia:Northern Territory Queensland South Australia Tasmania Western Australia
Canada:Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon
United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming
Candidates must reside in an eligible location which vary by role.
How we work
What we offer
As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including country-specific offerings on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role region and tenure
About PagerDuty
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps Automation Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible resilient and scalable platform to increase innovation velocity grow revenue reduce cost and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Required Experience:
IC
Employment Type
Full Time
