Customer Service Specialist German Speaker
Customer Service Specialist German Speaker
Posted on :
05-06-2025
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1 Vacancy
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Job Description
- Customer Service Specialist German Speaker
Remote
Start: 12 June 2025 Full-Time Permanent
About the Role
Elevate your career with a premium global automotive brand. Were seeking enthusiastic service-minded German speakers to join our teamoffering outstanding support to clients across Europe right from your home in northern Portugal.
Main Responsibilities
Handle inbound customer contacts (phone email chat) as the frontline for a leading car manufacturer (brand confidential).
Assist on various topics: from technical support to general service inquiries.
Provide solutions in a clear empathetic customer-focused manner.
Work closely with internal teams to resolve complex issues.
Operate in a fast-paced multilingual environment maintaining premium service standards.
Language Requirements
German: Native or near-native (C2)
English: B2 (intermediate)
Schedule
Rotational shifts: MondaySunday 24/7 operation (remote after training if needed)
2 rotating days off per week
Flexibility for shift work including nights/weekends
Salary & Benefits
Base salary: 1100/month (x14 months/year)
Complexity bonus: 80/month (x11 months/year)
Position bonus: 20/month
Meal allowance: 7.23/day (net)
Health insurance: Included from day one; 100% free after 6 months
Remote work setup with genuine growth opportunities
What We Look For
Strong customer service orientation
Comfortable with shift work
Previous customer support experience (automotive/tech/mobility preferred)
Tech-savvy quick learner thrive in a remote/multicultural team
Hiring Process
Application review
Language assessment (German/English)
12 client interviews (in German)
Why Join
Be part of a global project with a top automotive brand
Secure long-term employment and benefits
Work-from-home flexibility supportive team culture
Clear career advancement paths
Apply now to drive your customer service career forward!
Employment Type
Full Time
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