Service Analyst
Service Analyst
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Job Description
Dreaming big is in our DNA. Its who we are as a company. Its our culture. Its our heritage. And more than ever its our future. A future where were always looking forward. Always serving up new ways to meet lifes moments. A future where we keep dreaming bigger. We look for people with passion talent and curiosity and provide them with the teammates resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do
SALARY: $52000 - $61750
COMPANY:
ROLE SUMMARY:
The Service Analyst role consists of critical business functions for AB ONE Tulsa operations. Some of these functions include creating deposits managing accounts payables & receivables Front line tech support as well as ensuring all paperwork and payments are turned in and addition the Service Analyst works daily with assisting Sales and Ops as needed with sales orders.
JOB RESPONSIBILITIES:
Perform and ensure all critical local business processes for Sales and Delivery teams (route reconciliation daily cash deposits inventory adjustments accounts payable) are executed and meet daily weekly and monthly service level.
Provide reception desk and administrative support including answering phones and front door inbound and outbound mail ordering office supplies etc.
Coordinate and ensure that all local Service Analyst processes support and enable the centralized processes in St. Louis.
Process activities include check and invoice scanning necessary technical support for handhelds and mobile computing.
Maintain standards controls and compliance related to the business process.
Provide basic technical support and assistance with computer phone and iPad hardware and software for staff on-site.
Act as the single point of contact for escalations by internal and external customers
Execute timely and accurate transactions. Assists in the resolution of discrepancies and data maintenance.
Provide outstanding service to internal clients as well as external vendors.
JOB QUALIFICATIONS:
High school diploma or equivalent.
1 years accounting experience preferred.
Customer issue resolution experience.
Ability to explain financial or report information.
Must be able to work various shifts based on business needs as the department provides supports the operations.
Experience with MS Office Suite including advanced Excel skills highly skilled in data analysis
Understanding of query type software preferred.
Knowledge of applicable systems preferred (i.e. VIP RAS SAP Business Objects Daily Sales)
Strong analytical and problem-solving skills excellent written and verbal communication skills follow-up and organizational skills.
Must be able to handle multiple projects and tasks simultaneously.
WHY ANHEUSER-BUSCH:
Anheuser-Busch has always dreamed big. Its who we are as a company. Its our culture. Its our heritage. And more than ever its our future. A future where were always looking forward. Always serving up new ways to meet lifes moments. A future where we keep dreaming bigger. To reimagine what a beer company can be. And what together with our people and our partners Anheuser-Busch can do. Our collective impact is significant. Over the last decade alone we have contributed more than $400 million to charitable organizations that support our communities provided over 90 million cans of emergency drinking water and together with our wholesaler partners invested more than $1 billion into responsible drinking initiatives. At the heart of these investments is our shared commitment to community providing opportunity for our people lifting our neighbors and making a meaningful difference in the world. This future is our purpose. A future that everyone can celebrate and everyone can share in. A future with more cheers.
BENEFITS:
Health benefits including Medical Dental Vision Wellness and Tax-Advantaged Savings and Spending Accounts
Life Insurance and Disability Income Protection
FMLA policies
401(k) Retirement Savings options with a company matching contribution
Chance to work in a fast-paced environment among a company of owners
Free Beer!
Required Experience:
IC
Employment Type
Full-Time
