AET Federal is seeking a disciplined Program Manager who currently obtains a Top Secret clearance (SCI eligible) with at least 8 years of experience in managing IT Operations and Maintenance program(s). The Program Manager will work a full-time on-site position overseeing multiple assignments and projects. The ideal candidate will be an expert in managing multiple teams and obtain expertise in O&M and help desk related tasks.
Specific Duties Include:
Overseeing multiple projects including but not limited to call monitoring incident monitoring performance metrics help desk tickets (Tier I II III)
Responsible for communicating with stakeholders project operators customers and peers
Mitigating risks and knowledge management
Collecting and monitoring performance metrics comparing team members performance using statistical and graphing reporting tools
Overseeing incident monitoring by reviewing tickets entered by the Enterprise IT Help Desk team against established standards
Managing all IT operations maintenance and team of 20 individuals.
Requirements:
Minimum of 7 years of experience serving as a Program Manager
Project Management Certification (absolute must)
Able to work in Colorado Springs CO (no on-site work)
Degree in Computer Science Information Technology or related field
Experience planning directing coordinating and managing the contractors proposed methodologies and approach for a project or program similar in size scope and complexity to this contract.
Experience with DoD networks including TS/SCI and presenting recommendations and findings to senior Government officials.
Demonstrated project management experience particularly in IT and network management
Compensation: $95000.00 - $140000.00 per year
WE ARE
AET Federal Inc. (AET) is certified as an 8(a) Small Disadvantaged Firm by US Small Business Administration and also certified by the Commonwealth of Virginia Department of Small Business and Supplier Diversity as Small Minority Owned Business (SWaM). AET prides itself on efficient management and low overhead thereby offering its clients high quality services at highly competitive prices. The fundamental distinction of our company is its business knowledge in both the public and private sectors. We serve the transportation defense intelligence financial healthcare and technology & telecommunications industries. AET is successful because we listen to our clients we learn from our clients and we understand our clients needs. In an industry that is constantly changing AET is the face of stability.
ARE YOU READY FOR WHATS NEXT IN YOUR CAREER
At AET our success is defined by the knowledge commitment diversity and satisfaction of our employees. Impactful Work. Smart Solutions. Meaningful Careers. AET fosters a creative and efficient work environment that revolves around a project team concept. We offer competitive salaries and an exceptional benefits package and we are always seeking new candidates to join our team.
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