As a Principal Engagement Manager you will be instrumental in leading large-scale complex projects that integrate multiple work streams. You will serve as the bridge between AWS cross functional teams (ProServe Sales) and customer executive teams providing high-level briefings to Senior Vice Presidents (SVPs) and Vice Presidents (VPs). Your role is crucial in ensuring the strategic alignment and success of our projects.
Key job responsibilities
Project Leadership and Strategy Implementation:
Define plan and manage complex integrated project workstreams across multiple strategic opportunities.
Lead project planning scheduling and coordination to ensure timely delivery and high-quality outcomes.
Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution.
Oversee the contract execution process ensuring all contractual obligations are met and aligned with project objectives.
Executive Communication and Reporting:
Prepare and deliver executive-level briefings and materials to SVPs and VPs ensuring clarity and alignment with business objectives.
Serve as the primary point of contact for executive stakeholders and internal teams (Sales ProServe Account Teams) maintaining continuous communication and transparency throughout project lifecycles.
Facilitate executive-level meetings and presentations articulating project status challenges strategic recommendations and the progress of contract deliverables.
Stakeholder Engagement and Team Collaboration:
Foster strong relationships with stakeholders at all levels of the organization to ensure alignment and support for project initiatives.
Collaborate with cross-functional teams to gather and analyze data requirements ensuring they are clearly defined and integrated into project plans.
Lead proposal delivery efforts working with internal teams to develop proposals that meet customer needs and align with strategic goals.
Provide leadership direction and coaching to project teams enhancing their capabilities and ensuring high performance.
Continuous Improvement and Innovation:
Continuously evaluate project processes and outcomes identifying areas for improvement and innovation.
Stay abreast of industry trends and technological advancements to incorporate best practices into project management including refining data requirements gathering processes.
Accountability and Success Metrics:
Take full responsibility for the engagements success tracking performance metrics and adjusting strategies as necessary to meet business objectives.
Ensure that all project deliverables meet the quality standards and strategic goals set by the organization including the timely and accurate delivery of proposals and contract execution.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- Bachelors degree with substantial experience as a Program Manager or in a similar leadership role in a technology-focused environment.
- Extensive background in leadership in technical product or program management with the ability to guide strategic initiatives.
- Demonstrated experience managing large-scale cross-functional projects including building sustainable processes and coordinating complex schedules.
- Extensive background in developing customer-facing presentations
- Experience with project management disciplines including scope schedule budget quality risk and critical path management.
- Advanced project management certifications such as PMP Agile or equivalent.
- Substantial experience developing customer-facing presentations.
- Proven experience defining and managing KPIs/SLAs to drive multi-million dollar businesses with regular reporting to senior leadership.
- Track record of driving innovation at a strategic level within large organizations.
- Superior written and oral communication skills particularly in executive settings.
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