People Operations Specialist

At Shakepay were on a mission to usher in the Bitcoin golden age. Were reimagining financial services to give every Canadian their fair shake.

Our culture is built around doing work that matters winning as a team and celebrating success. If youre the kind of person who values growth shipping fast and sharing your ideas openly with a group of like-minded people come and build with us!

About Shakepay

Since 2015 weve been building the Shakepay app to make buying and earning bitcoin fast easy and secure. In 2022 we launched the Shakepay Card allowing shakers to earn bitcoin rewards when they shop. Today more than one million Canadians use Shakepay to grow their bitcoin savings and take control of their financial future.

We understand that joining a team is one of the most important decisions you make and adding a team member is one of the most important decisions well make. Through our process we want you to get to know us and understand how you approach problems learn and what motivates you.

People Operations Specialist

Were looking for a People Operations Specialist to join our People team and own the in-person hybrid and remote experience of our distributed team while supporting recruitment and employee branding efforts.

This role will be ideal for someone with 2-4 years of recruitment experience and want to dive deeper into the People operations in a start up environment. This full time position will require you to work out of our Toronto office located in Downtown Toronto 4 days a week. The split will be 50% Recruitment and 50% People Ops responsibilities.

What youll be doing

• Manage the recruitment process for entry-level to intermediate level positions owning the full recruitment cycle including intake calls sourcing and screening interview management and offer presentations.
• Own the culture calendar; create implement and organize in-person and virtual team events that continue to influence in-person relationships and suggest resources processes or activities that enhance employee experience.
• Help maintain HR systems such as Rippling & Lattice ensuring accurate employee records and data entry.
• Deliver an outstanding onboarding experience from creating and managing new hire paperwork scheduling orientation and providing a point of contact for ongoing support for new hires.
• Maintain a well-organized office inventory with necessary equipment and supplies ensuring all areas throughout the office are well-stocked and well-maintained; managing purchases or repairs as necessary.
• Ensure Shakepay is Health and Safety compliant across locations.
• Supervise all areas pertaining to reception (mail deliveries shipments guests) serving as main point of contact for building management and security including service requests and all facility-related issues.

Who were looking for

• You have 2-4 years experience in People Operations and Recruitment in a tech or startup environment under your belt
• Youre a natural relationship-builder who genuinely enjoys helping others. You get to know your team well and know how to best support them and anticipate their needs
• You are someone who brightens a room - you are approachable and strive to create a positive and inclusive work environment
• You thrive in fast-paced environments and can pivot quickly while staying focused on priorities and solutions
• You are organized and proactive - if you see and know something needs to be done you make sure to make it happen by asking questions and finding solutions.
• You approach the job with a client-service mindset striving to understand the needs of our shakers through communication thoughtful support and being present.
• Youre resourceful and solutions-focused. Even when facing something new you figure it out ask the right questions and get it done.

**To be successful in this you must be able to carry boxes or items up to 25 pounds.

Perks and benefits

• Be an owner - Every employee has stock options as part of their total compensation
• Reach your goals - Yearly salary assessments
• Health & wellness : Access to comprehensive health and dental coverage including health and wellness spending accounts.
• Remote-friendly: Work from anywhere in Canada with optional access to our office spaces in Montreal and Toronto.
• Level Up: A $2000 annual budget for courses certifications and training to support your career growth.
• Time off: 20 days of vacation per year. And if you use all your vacation we give you a $1000 bonus.
• Parental leave: Enjoy a parental leave top up to 100% of your salary for 18 weeks.
• Have fun together: quarterly team-specific or company-wide offsite to connect with each other

Equal Employment Opportunity

Shakepay does not discriminate in hiring or terms and conditions of employment because of an individuals race ancestry colour place of origin religion gender gender identity national origin citizenship age disability sexual orientation family status or marital status or any other protected category recognized by provincial or federal laws.

Should you require any accommodation please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance requests for information in accessible alternative formats or to report any accessibility problems please share in your application or email

Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform which is available to all Canadians.