Business Development BDC Manager
Business Development BDC Manager
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$ 80000 - 100000
1 Vacancy
Job Description
- $80000 - $100000 per year depending on performance
- Weekly salary with monthly performance bonus
- Competitive Pay
- Blue Cross Blue Shield Medical and Dental on Day 1 of Employment
- 401K after 90 days
- Paid Time Off
- Paid Sick Time
- Paid Vacation Time
- Paid Training
- Many Career Advancement Opportunities
- 5 day work week
- Closed most Sundays open the last calendar Sunday each month
- Oversee sales and service BDC teams and increase performance for both departments
- Assist General Manager with marketing strategies and pricing
- Assist General Manager with vendors 3rd party lead providers and web site and CRM functionality
- Assist sales mangers with monthly goal setting
- Assist with recruiting training and mentoring BDC agents and develop their skills
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet phone and live chat inquiries using email scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management
- Utilize CRM tracking system daily
- At least two years experience working in an automotive BDC and using a CRM tool
- Excellent teammate with collaborative attitude and eagerness to improve
- Good leadership skills
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong phone and computer skills
Required Experience:
Manager
Employment Type
Full-Time
