Inside Sales Representative
Inside Sales Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Summary:
Customer Service Representative This role is responsible for managing day to day execution of strategic Aerospace accounts by supporting new part introduction on-time execution delivery and overall performance of new and existing awards. This role works closely with Operations to develop and sustain a Program/Account Management Process. The main point of contact for the designated customers and is responsible to ensure progress and provide daily updates on new and existing awards. Works closely with Business Development Engineering Estimators and Operations to present new proposals recommend pricing prepare industrialization plans and execute contracts.
Main Duties and Responsibilities:
- Main point of contact for designated customers.
- Build and maintain strong relationships with Customers point-of-contacts.
- Processes quotations per customer requests.
- Provides Engineering with required documentation related to customer requests.
- Participate in contract review process and risk assessment mitigation for existing and new awards.
- Resolve conflicts and provide satisfactory solutions to customers in a timely manner.
Maintain Customer Portals and utilize EDI Systems to retrieve information and submit account information.
- Interface between the customer and estimating department to provide necessary RFQ information.
- Oversee product and service warranties to ensure customer/product resolution.
- Leads and finalizes customers questionnaires and surveys on-time for designated accounts.
- Develops positive relationships with existing new and target customers.
- Oversees compliance to regulatory or customer specific requirement (i.e. import/export licenses proprietary information FAA IC etc.).
- Support as necessary capture order entry
- Additional Duties as assigned.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
