Empty Homes Supervisor
Empty Homes Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Were VIVID! We offer a vibrant friendly inclusive culture that supports develops and attracts the best people!
Were recruiting for anEmpty Homes Supervisor contractually based out of our Portsmouth office covering the South Hampshire area. This is afull time permanent role working37 hoursper week. Your time will be split between working in the office spending time out on-site with your trade team and allows for hybrid home working. A minimum of 20% of your time will be office based to promote collaboration between colleagues across the business.
Want to know what we can offer you
- 26 days holiday (plus bank holidays) with the opportunity to buy or sell annual leave
- A productivity-related bonus scheme to enhance your take-home
- Use of a company van & fuel card for your work travel
- A generous contributory pension of 6%. Well match employee contributions between 7% and 10%
- Life assurance paid at x 3 annual salary
- Private medical insurance
- Health care cash plan called Medicash
- Enhanced pay for maternity paternity adoption and shared parental leave
- Access to counselling legal and financial information
- Electric car scheme
- Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes
Heres the facts about the role:
As an Empty Homes Supervisor youll line managea team of multi-disciplinedtrades staff making sure they deliver a first-class value for money repairsandmaintenance ensurethatall works carried outare completed toa high standardand withinagreed servicelevelagreements(SLAs).Youll do this by regular work in progress and post-work inspections and will conduct regular 1-1s/90-day reviews for yourteam making sure any training needs are identifiedandthat they remain fully skilled to carry out their roles.
With your focus on delivering a great customer experience youllwork with your team to ensure an exceptional level of quality assurance is provided. But when on the occasions where complaints are made a full investigation is carried out to resolve matters quickly. Youll be tasked with making sure the right action is taken to reduce complaints in future the quality of the works improves and customer satisfaction increases. Youll also beresponsible for making sure that all works are carried out in line with best value taking full responsibilityfor thecosts within your team.
Youll havea strong technical backgroundof providing a maintenance and repairs service within a supervisory/senior position. Its necessary to have an existing knowledge and experience of property construction and problem diagnosing / resolving. Youll be a strong leaderwith a track record of successfully managing a team. Andwill be a confident communicator who remains professional and calm under pressure. To succeed In this role youllbe results driventomeet/exceedtargetsandcontinually seek to improve our service.
Offers are subject to a full clean current UK driving licence (held for at least 1 year) to be able to drive one of our vans. Youll work from our various locations sites and properties with a good chunkof your time out on-site visiting properties and your trades.
Offers are subject to a satisfactory DBS check.
Occasionally our adverts may close before the advertised closing date due to receiving a high number of applications.
The Company
Were a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home and from the moment customers move into their VIVID home were here to help with that and more.
Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term and this means in the quality safety and energy efficiency of existing homes and neighbourhoods with a firm focus on improving services so theyre easy to use and access by our customers.
Were addressing the shortage of affordable housing in the south building the right type of homes to meet the needs of our local communities. Were the fifth largest developer of new homes amongst housing associations in England having built over 1500 last year.
This is summed up in our vision More homes bright futures.
Living VIVID
Were ranked 91 in the Top 100 Best Companies to Work For and ranked 12 amongst housing associations.
As a people business we work hard to create a high-performing and fun working environment. We invest in our peoples development whilst looking after their wellbeing with our award-winning initiatives.
Private medical / medicash benefits
Enhanced
paternity / maternity leave
Qualification funding support
Electric car scheme
Were committed to diversity and inclusion and want people from all walks of life to apply for our vacancies.
Were a disability confident leader with disabled-friendly offices and well make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form.
If you need additional support with your application please get in touch with us
on 0 or email.Well be happy to help.
Documents
Required Experience:
Manager
Employment Type
Unclear
