Responsibilities:
- Support the growth and performance of the online store with monthly KPIs
- Assist the e-commerce operations team to edit and upload products to hit online sales target
- Assit the e-commerce operations team in fulfilling online orders
- Work closely with marketing team to ensure online SOPs are running smoothly
- Provide customers support through channels including but not limited to email and social media
- Responding to customer enquiries within an agreed response time
- Record feedback meticulously and make prompt escalations to relevant teams
Qualifications :
- Diploma/degree in the related field
- Experience with Warehouse Management (preferred)
- Good command of English
- Skilled in Microsoft Office
- Excellent communication and interpersonal skills both written and verbal
- Detail oriented organised and has good time management
- Able to work independently and display strong initiatives
- Able to commute office located in Johor Bahru (Johor Bahru City Square)
Additional Information :
Qualifications:
- Diploma/degree in marketing operations or equivalent
- Fresh graduate is encourage to apply
- Good verbal & written communication skills
- Skilled in Microsoft Office
- Excellent communication and interpersonal skills both written and verbal
- Detail oriented organized and has good time management
- Able to work independently in a team and show good level of initiative
- Able to commute to office located in Johor Bahru (City Square)
- Working hours from 9:30am - 5:30pm Monday to Friday - Work From Office
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Remote Work :
No
Employment Type :
Full-time