drjobs Ecommerce Operations Executive (Johor Bahru)

Ecommerce Operations Executive (Johor Bahru)

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1 Vacancy
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Job Location drjobs

Johor Bahru - Malaysia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities:

  • Support the growth and performance of the online store with monthly KPIs
  • Assist the e-commerce operations team to edit and upload products to hit online sales target
  • Assit the e-commerce operations team in fulfilling online orders
  • Work closely with marketing team to ensure online SOPs are running smoothly
  • Provide customers support through channels including but not limited to email and social media
  • Responding to customer enquiries within an agreed response time
  • Record feedback meticulously and make prompt escalations to relevant teams

Qualifications :

  • Diploma/degree in the related field
  • Experience with Warehouse Management (preferred)
  • Good command of English
  • Skilled in Microsoft Office
  • Excellent communication and interpersonal skills both written and verbal
  • Detail oriented organised and has good time management
  • Able to work independently and display strong initiatives
  • Able to commute office located in Johor Bahru (Johor Bahru City Square)


Additional Information :

Qualifications:

  • Diploma/degree in marketing operations or equivalent
  • Fresh graduate is encourage to apply
  • Good verbal & written communication skills
  • Skilled in Microsoft Office
  • Excellent communication and interpersonal skills both written and verbal
  • Detail oriented organized and has good time management
  • Able to work independently in a team and show good level of initiative
  • Able to commute to office located in Johor Bahru (City Square)
  • Working hours from 9:30am - 5:30pm Monday to Friday - Work From Office

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Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

About Company

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