Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a full-time remote (work-from-home) Customer Support Agent position. In this role you will be part of our customer support team providing front-line support (and occasionally sales assistance) to English-speaking Spanish-speaking and Russian-speaking drivers and fleet managers located in the USA and Canada.
You will learn to proactively identify the areas for product/service improvements and participate in implementations of solutions to increase customer satisfaction user growth and retention. Were looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.
Qualifications :
You must be fluent clear and concise communicator (oral and written) in English Russian and Spanish. You have at least 1 year of experience in customer support (or sales) role servicing English-speaking customers.
You are tech-savvy and familiar with basic smartphone/tablet configurations.
You will need a reliable access to hight-speed internet and provide your own laptop or desktop computer with a head-set (required for making/receiving phone calls from our Helpdesk/CRM).
Familiarity with Helpdesk/CRM software such as Zendesk is a plus but not required.
Familiarity with a trucking/logistics industry is a plus but not required.
Additional Information :
A personal computer with a headset and high-speed internet is required for making/receiving calls from our CRM system.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
