Solutions Consultant - West Coast/Central
Solutions Consultant - West Coast/Central
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1 Vacancy
Job Description
The SmartRecruiters Solutions Consultant (SC) is the trusted advisor to our sales reps prospects and customers. The primary goal of the SC is to secure revenue by delivering solutions to help our customers do their best work. The Solution Consultant will work with our Mid-Market and Commercial Enterprise customers.
What youll deliver:
SCs will assist Sales to attain their revenue goals by owning the technical win as part of the account team through:
- Architecting compelling solutions to address a customers key work management challenges and present a desired future state and deliver a competitive advantage with measurable outcomes
- Leading and documenting discovery sessions to understand the clients business objectives and desired outcomes
- Uncovering a customers desired outcomes helping them understand the capabilities they need and paying it off in the product
- Assisting the account team in the generation of business cases and value propositions that underpin the expected future success of SmartRecruiters deployment.
- Continuously leveraging internal learning and competitive intelligence
- Understanding industry verticals department verticals and challenges facing specific buyer personas within SmartRecruiters target market
- Developing a repertoire of client stories to convey the value of SmartRecruiters solution to the customer enabling champions to tell stories on our behalf
- Ensuring general administration across our systems of record are timely and accurate
- Providing prompt and detailed handoffs to Customer Experience (CX) to deliver against the proposed solution
- Documenting observations from prospects and customers to influence future product capabilities
- As a Senior member of the team coach and mentor other Solutions Consultants to aid in their development
- Leading by example with best practices and guide other team members through trialling new approaches and techniques
Qualifications :
- Minimum of 5 years proven sales engineering experience ideally with a SaaS Enterprise solution working with high-value customers.
- Solid understanding of prospect research prospect needs discovery outcome-based selling and the ability to demonstrate value to prospects in order to drive company revenue and client satisfaction.
- Proven track record of successfully collaborating with various departments to inspire alignment and execution
- Strong customer-facing and relationship-building
- Excellent ability to break down technical jargon into easy to understand plain language
- Engaging presentation and interpersonal communication skills
- Technically adept experienced with web technologies
- Thrive on customer engagement consultative sales problem solving customer education and support.
Additional Information :
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
